Delivery Manager - Lawton, OK

Delivery Manager

Lawton, OK

Job Description:

This position is accountable for the daily delivery of pre-sell products to customers’ locations throughout servicing counties, the delivery team and oversees the safe use of company vehicles and equipment in compliance with safety and DOT regulations.

Job Duties:

• Coordinates optimal routing and loading strategies - manages daily driver delivery schedules. Review routes and driver assignments weekly to ensure complete and timely deliveries.
• Evaluate the effectiveness of driver's performance and oversee any necessary praise/correction.
• Monitor driver attendance records to ensure compliance with company policy.
• Handles corrective action and proper staffing levels for the delivery department ensuring that all routes have the needed help to complete the day’s deliveries; covers driver routes if needed due to business needs.
• Approve or deny time off requests and schedule backups, as necessary.
• Perform interviews with HR/In-House Recruiter to fill open delivery driver/assistant positions.
• Conduct delivery evaluations.
• Manage Delivery Supervisors.
• Communicates with Supervisors daily on the completion of routes for each day.
• Leads the team; represents team to provide feedback to management on questions, concerns and needs.
• Training – new and existing employees on job duties, equipment and tool usage, Encompass system, customer payments, swaps/breakage and cuts.
• Address challenges of drivers, sales, and the needs of customers while keeping other departments informed and exchange ideas on productivity, efficiency and service needs.
• Coordinates with purchasing manager to arrange timely pick-up and delivery to and from craft breweries.
• Communicate with Safety Manager/Human Resources on employees who are out with injuries to stay informed of their recovery.
• Coordinates monthly delivery meetings.
• Oversee all routes and route changes to meet customer and DOT requirements and maximize efficiency.
• Follows all federal, state and local regulation regarding sales and merchandising of beer.
• Oversee use of delivery equipment and tools; handles equipment issues as they arise.
• Make sure all maintenance (whether routine or unscheduled) needs are communicated to Service Manager and arrange truck swaps if a truck is out of service for any length of time.
• Check report with clock out times to see if corrective action is needed.
• Follow up behind drivers on their routes to ensure that their performance is acceptable.
• Verify loads nightly and communicate with warehouse if there need to be load changes or if any beer was damaged during the loading process.
• Maintains record of attendance and punctuality. Must be able to work flexible hours, weekends and holidays.
• Other duties as assigned.
  
  

This list is not all inclusive but rather an overview of the role’s primary work duties.

Qualifications:

• High school diploma or GED required.
• 3-5 years of Delivery Management or Delivery Supervisory experience.
• Ability to work with computer programs associated with the performance of the position.
• Good oral and written communication skills, ability to work well with all levels of the organization, to organize, prioritize, negotiate, manage, motive others and solve problems.
• Decision making, thoroughness and time management a must.
• Knowledge of geographic areas.
• Class A CDL licensed required.
• Clean driving record
• Prior beer industry experience preferred.