What are the responsibilities and job description for the Delivery Manager - Lawton, OK position at Fisher59?
Delivery Manager
Lawton, OK
Job Description:
This position is accountable for the daily delivery of pre-sell products to customers’ locations throughout servicing counties, the delivery team and oversees the safe use of company vehicles and equipment in compliance with safety and DOT regulations.
Job Duties:
Qualifications:
Lawton, OK
Job Description:
This position is accountable for the daily delivery of pre-sell products to customers’ locations throughout servicing counties, the delivery team and oversees the safe use of company vehicles and equipment in compliance with safety and DOT regulations.
Job Duties:
- Coordinates optimal routing and loading strategies - manages daily driver delivery schedules. Review routes and driver assignments weekly to ensure complete and timely deliveries.
- Evaluate the effectiveness of driver's performance and oversee any necessary praise/correction.
- Monitor driver attendance records to ensure compliance with company policy.
- Handles corrective action and proper staffing levels for the delivery department ensuring that all routes have the needed help to complete the day’s deliveries; covers driver routes if needed due to business needs.
- Approve or deny time off requests and schedule backups, as necessary.
- Perform interviews with HR/In-House Recruiter to fill open delivery driver/assistant positions.
- Conduct delivery evaluations.
- Manage Delivery Supervisors.
- Communicates with Supervisors daily on the completion of routes for each day.
- Leads the team; represents team to provide feedback to management on questions, concerns and needs.
- Training – new and existing employees on job duties, equipment and tool usage, Encompass system, customer payments, swaps/breakage and cuts.
- Address challenges of drivers, sales, and the needs of customers while keeping other departments informed and exchange ideas on productivity, efficiency and service needs.
- Coordinates with purchasing manager to arrange timely pick-up and delivery to and from craft breweries.
- Communicate with Safety Manager/Human Resources on employees who are out with injuries to stay informed of their recovery.
- Coordinates monthly delivery meetings.
- Oversee all routes and route changes to meet customer and DOT requirements and maximize efficiency.
- Follows all federal, state and local regulation regarding sales and merchandising of beer.
- Oversee use of delivery equipment and tools; handles equipment issues as they arise.
- Make sure all maintenance (whether routine or unscheduled) needs are communicated to Service Manager and arrange truck swaps if a truck is out of service for any length of time.
- Check report with clock out times to see if corrective action is needed.
- Follow up behind drivers on their routes to ensure that their performance is acceptable.
- Verify loads nightly and communicate with warehouse if there need to be load changes or if any beer was damaged during the loading process.
- Maintains record of attendance and punctuality. Must be able to work flexible hours, weekends and holidays.
- Other duties as assigned.
Qualifications:
- High school diploma or GED required.
- 3-5 years of Delivery Management or Delivery Supervisory experience.
- Ability to work with computer programs associated with the performance of the position.
- Good oral and written communication skills, ability to work well with all levels of the organization, to organize, prioritize, negotiate, manage, motive others and solve problems.
- Decision making, thoroughness and time management a must.
- Knowledge of geographic areas.
- Class A CDL licensed required.
- Clean driving record
- Prior beer industry experience preferred.