BEACH CLUB SERVER

Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Pool Attendant.

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

 ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.

Provide services to residents, club members, and hotel guests using the beach and pool facilities.

Primary Responsibilities:

• Prepare room for dining by setting decorations, condiments, candles, napkins, service plates and utensils
• Protect establishment and members by adhering to sanitation, safety and alcohol beverage control policies
• Assist members select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
• Stay updated on current menu choices, specialties and menu deviations
• Process orders to the kitchen by recording members' choices; identifying members' special dietary needs and special requests
• Keep kitchen staff informed by noting timing of meal progression
• Serve orders by picking up and delivering members' choices from bar and kitchen; deliver accompaniments and condiments from service bars
• Respond to additional member requirements by inquiring of needs; observing dining process
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to member spills or other special needs
• Properly open and pour wine at the tableside
• Conclude dining experience by acknowledging choice of restaurant; inviting members to return
• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to members
• Contribute to team effort by accomplishing related results as needed
• Provide welcoming phone greeting and following ordering procedures
• Convey menu information over the phone to member/guest and give accurate estimate of delivery time
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Promptly address member/guest service issues and refer to management when necessary
• Additional responsibilities as assigned

Job Qualifications / Requirements

• Education: High school diploma or equivalent
• Experience: 2 years previous work-related skill, knowledge, or experience in casual style/family restaurant 
• Bilingual English Spanish preferred 
• Knowledge of food regulations and health department standards
• Adheres to all professional appearance standards
• Walking/Standing for long periods of time and extended distances
• Frequently lift/carries up to 25 pounds; occasionally up to 40 pounds
• Must be able to reach hands and arms in any direction
• Must be able to kneel and stoop repeatedly
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills

Skills

• Excellent verbal and written skills
• Basic math skills
• POS efficiency 
• Active listening
• Service-oriented
• Good telephone speaking and listening ability

Working Conditions

• May be indoor or outdoor setting
• Varied weather conditions are expected
• Varying scheduled to include evenings, holidays, weekend and extended hours as business dictates

Equal employment opportunity

Drug free workplace