Program Manager

Job Description: This remote position can be located in South Dakota, Minnesota, or Iowa. This person is primarily responsible for ongoing oversight of mission-critical Partners who provide services to support FB&T’s National Products Department. This position may also manage the Program Oversight Administrator that supports the Program Manager’s specific partners. Qualifications: This person should have a bachelor’s degree and five years of experience, or the equivalent. Banking and/or credit card experience or similar operational/production experience is strongly preferred. Excellent communication skills are required, along with the ability to build and maintain complex relationships. Risk management knowledge, attention to detail, and organizational skills are necessary. Must be willing to travel nationwide for up to 10 days per month. Principle Responsibilities: Lead the team and develop an atmosphere of teamwork, open communication, and unity. Provide oversight of all services offered. Actively mentor staff and ensure they are trained, evaluated, and motivated to perform their responsibilities in an effective and progressive manner. Manage day-to-day Partner oversight and act as the primary point of contact between the Bank and the Partner(s) for assigned programs. Prepare regular vendor management reports for mission-critical Partners that highlight topics such as financial performance, quality of service, and contract adherence in accordance with FBT’s Vendor Management Policy. Monitor the responsiveness of the mission-critical Partners to audit exam findings along with Quality Assurance reviews and user acceptance testing and follow up with the Partner to ensure corrective action plans are adequately addressed. Establish program procedures, reporting, and operational controls including ACH processing and assist with the development and review of marketing materials, agreements, and collateral pieces. Identify internal and external risk factors that could impact the long-term viability, sustainability, and profitability of products. Act as primary contact for regulatory exams regarding third party vendors utilized by Program Partners. Review and examine the services provided to customers for adherence to policies, procedures, rules, regulations, and any regulatory guidance documents that apply to the bank. Interact with peers at various third-party vendors who provide essential services to the program(s) offered. Act in accordance with FBT policies and procedures as set forth in the employee handbook. Adhere to compliance procedures and participate in required compliance training. The anticipated salary range for this role is between $77,776 and $127,398. This range is a good faith estimate for the position. The actual compensation offered to a candidate may differ based on various factors, including the individual’s relevant experience, training, skills, work location, and other considerations. For those in eligible roles, we offer incentive compensation based on individual performance. Furthermore, this role may qualify for a variety of benefits, such as Medical, Dental, and Vision insurance, Health Savings Accounts, 401(k)/ESOP, Paid Time Off, Flexible Work Arrangements, Paid Parental Leave and Student Loan Repayment Assistance. Learn more at www.bankeasy.com\careers Compensation Grade Salary Grade 7 First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email hr@bankeasy.com. We invest in our people: Our communities have contributed to the success of our business and our families. In turn, this allows us to contribute to the success of our communities. We have remained an independent community institution over the years and employ almost 700 people. Our employees are like family (they’re also part owners). Not only is working for us rewarding, but you’ll also be a part of a positive culture and company that gives back to the community. Our Benefits: Comprehensive Healthcare Benefits Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance. Plus, optional access to additional life, disability, and other forms of insurance. 401(k) & ESOP Profit Sharing Employees are owners. Receive a match of up to 7% of your contributions to your retirement account. Wellness Program The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year. Education Student loan repayment assistance program. Tuition reimbursement. A robust internal training program that goes beyond onboarding. We want you to continue learning. That's why we offer job shadowing, a mentorship program, and more. Volunteer Service Hours Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities. In-house Childcare & Preschool Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees. Our Culture: We value our culture and work hard to keep it top of mind at all times. Employees rally around 9 core principles, creating a collaborative and enjoyable work experience for all. During the onboarding process, all new employees attend a culture camp, which is led by the CEO and the Chairman of the Board. Work for us: Our employees enjoy working together and treat eachother (and customers) like family. Check out our career opportunities, and join a company that cares about its people and community.

Salary : $77,776 - $127,398