Associate II, Production Operations

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Job Description

About the job

Print checks, cards, inserts and other materials for distribution through the use of automated printing and inserting machines. Follow company operational procedures and policies for printing and inserting to produce both accurate and quality work in a timely manner.

Schedule: Monday-Friday, 10:00pm - 6:30am

About the team

Our team works in a fast-paced environment focused on delivering high-quality printed and inserted products for clients. You’ll collaborate with departments such as Quality Assurance and Presort Production to resolve issues and maintain operational excellence.

What you will be doing

• Performing high-speed, high-volume production tasks such as printing and inserting checks, cards, and inserts.

• Setting up equipment, loading materials, and clearing jams or simple malfunctions.

• Maintaining productivity and meeting all production deadlines.

• Following operational procedures and client-specific setup instructions for accuracy and quality.

• Completing and maintaining operator reports, output logs, and productivity records.

• Maintaining accurate check, insert, and postage logs.

• Performing routine maintenance and adjustments on equipment.

• Keeping machines and work areas clean and stocked with supplies.

• Tracking inventory of necessary supplies.

• Training and assisting less-experienced operators; may serve as team lead or backup supervisor.

• Interacting with other departments to resolve production issues.

• Other related duties as assigned.

What you bring

• High school diploma or GED.

• Experience in an office setting and/or machine-processed print and insert operations.

• Strong attention to detail and ability to follow quality control procedures.

• Proficiency with basic office equipment and data entry skills.

• Clear, tactful verbal and written communication skills.

• Ability to lift up to 40 pounds and perform occasional standing, walking, and bending.

What we offer you

• Opportunities to learn and grow in a dynamic production environment.

• Inclusive and collaborative work culture.

• Competitive salary and benefits.

• Career development within a global fintech leader.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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