Maintenance Technician

Description

The Company:

As the leading residential property management company in North America, we work hard to help communities thrive. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties.

Job Overview:
FirstService Residential has various growth opportunities for maintenance professionals like you. Job openings for technicians specializing in contract work, installation, landscaping, and general repairs are available, including comprehensive benefits. As the leader in the property management industry, FirstService provides associates with paid time off, vacation plans, medical and dental coverage, 401K matching, and more. Please take the next step in your career at one of the 8,500 properties across the Unites States and Canada, helping to maintain the community’s areas, grounds, and amenities. FirstService provides exceptional service because we hire extraordinary people.
This position is Full-Time, Monday through Friday 7:30 a.m. – 3:30 p.m.

Your Responsibilities:
The individual’s daily activities will include plumbing, electrical, mechanical, light construction, painting, fountain maintenance, pool repairs, and general maintenance for our 160 non-apartment properties, both large single family developments and high to low-rise condos.

• Work from instructions and complete daily work orders and required forms.
• Perform minor and routine maintenance replacement and repairs in areas of carpentry, electrical work, HVAC, plumbing, mechanical, painting, flooring, and other building repairs.
• Paint common areas and touch up as required. Inspect areas that need paint and advise manager.
• Perform casual labor, such as lifting/moving heavy items as directed by supervisors and following appropriate safety procedures.
• Inspect all assigned areas daily and report all maintenance discrepancies or deficiencies to Supervisor.
• Maintain assigned equipment in good working condition.
• Perform a variety of janitorial duties including but not limited to cleaning restrooms, assigned areas and emptying and removing trash.
• Responsible for inventory of parts and supplies needed for immediate repairs.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Purchases all maintenance supplies and materials in a cost-efficient manner.
• Manages vendors and contractors.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Additional Responsibilities:

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Education, Experience, and Requirements:

• High school diploma or equivalency preferred and two years general experience in building trades, repair and maintenance work; or equivalent combination of education and experience.
• Computer skills
• Knowledge of Excel, Word and QuickBooks
• Knowledge of iPhone and applications

Knowledge, Skills, and Proficiencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Demonstrates strong and effective customer service and relationship building skills
• Demonstrate good common sense, sound judgment, and a high ethical bar
• Consistently perform at high levels in a fast‐paced ever‐changing work environment
• Ability to work independently; capable to take ownership of assigned tasks and to anticipate work requirements
• Team player with collaborative attitude
• Electrical and lighting troubleshooting and repair/replacement Knowledge, Skills & Proficiencies
• Plumbing diagnostics and repair/replacement
• Swimming pool experience not required but will be taught the knowledge
• Ability to prioritize work orders and complete job paperwork with attention to detail and accuracy
• Ability to self-motivate and work with little supervision
• Drywall repair/replacement, taping and finishing
• Painting
• General property cleanliness
• Recognize additional work needed when onsite

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Ability to lift 50-100lbs following appropriate safety procedures
• Work in an upright standing position for long periods of time
• Ability to work in different environment working conditions (e.g. heat, cold, wind, rain)
• Walk and climb stairs
• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Repeat various motions with the wrists, hands and fingers
• Complete all required forms and work orders
• Ability to work extended/flexible hours and weekends based on project requirement
• Driving each day
• Ability to respond to emergencies in a timely manner and ability to be on call on a rotating basis
• Climbing ladders and working at heights above ground level (maximum 8 ft)
• Possess a valid driver’s license as determined upon review of the motor vehicle driving report or record in accordance with applicable law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Tools and Equipment Used:

• General/light tools
• Personal vehicle
• Certifications/Licenses
• Valid Driver’s License
• Proof of Insurance

Travel:
Local travel around the Kansas City metropolitan area

What We Offer:
As a full-time, non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and more. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.

Compensation: $20.00 - $24.00 per hour

Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.