What are the responsibilities and job description for the HR Generalist position at FirstService Residential?
Description
Job Overview:
The HR Generalist provides day-to-day HR support primarily for the Nevada market while working out of our Arville office. This role serves as a trusted partner to associates and leaders, offering guidance on employee relations, leave-of-absence management, and general HR administration. The HR Generalist helps ensure a consistent and positive associate experience across multiple sites while maintaining compliance with Nevada and applicable federal employment laws. The role also facilitates new hire orientation, supports performance and development processes, and collaborates with cross-functional teams to advance HR initiatives. The ideal candidate is proactive, detail-oriented, and able to build strong relationships in a fast-paced, people-focused environment.
Compensation: $65K-$70K
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future
Job Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
Employee Relations & Compliance
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Strong working knowledge of Nevada and federal employment laws, including the Family and Medical Leave Act, the Americans with Disabilities Act of 1990 (including the interactive process), and applicable wage and hour requirements.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job in accordance with FEHA and ADA requirements.
General office equipment
Travel
Local travel on an as-needed basis to support onsite locations.
What We Offer
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/Nevada
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Job Overview:
The HR Generalist provides day-to-day HR support primarily for the Nevada market while working out of our Arville office. This role serves as a trusted partner to associates and leaders, offering guidance on employee relations, leave-of-absence management, and general HR administration. The HR Generalist helps ensure a consistent and positive associate experience across multiple sites while maintaining compliance with Nevada and applicable federal employment laws. The role also facilitates new hire orientation, supports performance and development processes, and collaborates with cross-functional teams to advance HR initiatives. The ideal candidate is proactive, detail-oriented, and able to build strong relationships in a fast-paced, people-focused environment.
Compensation: $65K-$70K
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future
Job Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
Employee Relations & Compliance
- Serve as a point of contact for employee relations questions, concerns, and policy interpretations.
- Conduct and support employee relations investigations, ensuring objective, timely, and well-documented findings.
- Partner with HR leadership to recommend corrective actions, coaching, or development plans as appropriate.
- Conduct exit interviews and summarize themes or concerns for HR leadership.
- Ensure all HR practices comply with federal, state, and Nevada employment laws.
- Manage the end-to-end leave of absence process in partnership with the centralized leave team.
- Maintain strong working knowledge of applicable federal and Nevada leave laws, including the Family and Medical Leave Act, workers’ compensation, and other applicable leave requirements.
- Provide guidance to employees and leaders on leave eligibility, expected timelines, and return-to-work processes.
- Support reasonable accommodation and interactive process discussions under the Americans with Disabilities Act of 1990 and other applicable laws.
- Serve as a backup to the HR Coordinator by ensuring regular hours, OT hours, Paid Time Off (PTO), and bonuses are submitted timely to payroll.
- Review timecards for accuracy and missed punches for submission to payroll.
- Approve all pay changes and transfers in ADP.
- Submit garnishments and child-support orders to ADP for processing.
- Assist with timekeeping concerns, pay corrections, and audit responses.
- Reconcile Benefits Billing for payment.
- Facilitate new hire orientation sessions, ensuring an engaging, compliant, and accurate onboarding experience.
- Oversee new hire paperwork, I-9/E-Verify compliance, and system onboarding tasks.
- Partner with hiring managers to ensure smooth transitions for new associates.
- Partner with Talent Acquisition to support the candidate-to-new-hire transition.
- Assist leaders with performance management, coaching, and documentation.
- Maintain employee records, reports, and HRIS data with accuracy and confidentiality.
- Support HR projects, trainings, and initiatives as needed to enhance culture, development, and engagement.
- Coordinate with leaders to ensure required compliance trainings are assigned, completed, and tracked in accordance with company and state requirements.
- Coordinate and support final pay processing in accordance with Nevada’s regulatory requirements, partnering closely with Payroll to ensure accuracy and timeliness.
- Ensure adherence to company policies, SOPs, and safety standards.
- Model and reinforce the company’s core values and global service standards in all interactions.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Strong working knowledge of Nevada and federal employment laws, including the Family and Medical Leave Act, the Americans with Disabilities Act of 1990 (including the interactive process), and applicable wage and hour requirements.
- Experience managing leave of absence cases in partnership with a leave team or third-party administrator.
- Demonstrated ability to conduct or support employee relations investigations with confidentiality and professionalism.
- Strong interpersonal, communication, and relationship-building skills.
- Exceptional attention to detail with strong follow-through and organizational skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Proficiency with HRIS systems (ADP or similar) preferred.
- Ability to collaborate effectively with leaders and associates at all levels.
- Bachelor’s degree in human resources, Business Administration, or related field preferred; equivalent experience considered.
- 3–5 years of HR Generalist experience, including responsibility for employee relations investigations.
- Experience supporting a multi-site workforce strongly preferred.
- Professional certifications such as PHR, SHRM-CP are a plus.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job in accordance with FEHA and ADA requirements.
- his position is a full in-office role, Monday–Friday, 8:00 AM–5:00 PM (exempt)
- Work is performed primarily in a professional office environment.
- Ability to sit for extended periods while working at a computer workstation.
- Finger dexterity is required for typing, data entry, and use of a keyboard and other office equipment.
- Talking and hearing occur regularly in the process of communicating with employees, leaders, candidates, vendors, and onsite partners.
- Occasional movement within the office, including walking, standing, reaching, or lifting items up to 25 lbs (such as files, binders, or office supplies), may be required.
- Occasional travel to local onsite locations may be required for meetings and support needs; a valid Nevada driver’s license and state-mandated auto insurance are required
General office equipment
Travel
Local travel on an as-needed basis to support onsite locations.
What We Offer
- Medical, dental, and vision plans (full time)
- Part-time 20-29 hours qualify for dental and vision
- 401K match
- Paid Time Off and 10 company-paid holidays
- Pet insurance available
- Tuition reimbursement
- Legal services
- Free emotional well-being and daily life assistance support for all associates
- Domestic partner coverage
- Health savings account
- Flexible spending account
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/Nevada
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Salary : $65,000 - $70,000