Door Person - Sunday Overnight

Description

Job Overview:

As a Door Person, you’ll be responsible for providing exceptional customer service. Meets and greets residents and provides guidance and assistance to meet the needs of residents, tenants and guests.

Your Responsibilities

• Greet and open the doors for residents
• Respond to all requests in a courteous, professional manner at all times
• Communicate regularly with concierge regarding important resident information
• Provide directions to local parks, restaurants, airports,
• Call for taxi, limo service as needed
• Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy
• Proactively assist with packages and
• Report maintenance or cleaning requirements to management
• Assist concierge during busy periods and break times, as needed
• Assist with trash removal as needed
• Assist with dog walking for residents, as
• Report all resident concerns and complaints to concierge or management
• Assist with snow shoveling and ice melt application
• Assist with placing and removing temporary walk off mats before and after rain and snow events
  
  

Skills & Qualifications

• High school diploma or equivalency
• Two (2) years of customer service experience
• Valid drivers’ license and satisfactory driving record
• Effective written and verbal communication
• Strong customer service, communication and interpersonal skills required
• Assist with placing and removing temporary walk off mats before and after rain and snow events
  
  

Physical Requirements / Working Environment

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Ability to lift 30 – 50 lbs
• Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary
• Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms
• The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
• Must have the ability to detect auditory and/or visual emergency alarms
• Occasional overtime may be required
• Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
  
  

Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts, and dust. The physical demands described within this document are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation: $19.00-$21.00/hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.