What are the responsibilities and job description for the Division Coordinator – HOA (This position is for Rizzetta and Company. An Affiliate of FirstService Residential) position at FirstService Residential?
Description
Division Coordinator – HOA
This position is for Rizzetta and Company. An Affiliate of FirstService Residential.
Summary
The Division Coordinator provides direct support to the Director – Association Services, assisting with the oversight of a multi-site portfolio of homeowners’ associations. This role combines administrative, operational, and project support while offering hands-on experience to develop management skills with a pathway toward a Licensed Community Association Manager (LCAM) role.
Essential Functions
- Provide day-to-day administrative and operational support to the two Directors and their assigned communities.
- Assist with implementation of governing documents, operational plans, and board directives, recommending improvements for efficiency and compliance.
- Support financial planning by helping prepare reports, budgets, and forecasts; review financials and suggest cost-control measures.
- Coordinate and monitor vendor services, contracts, and performance.
- Conduct site inspections, track work orders, compliance issues, and architectural requests; prepare reports and recommend corrective actions.
- Assist with capital projects, including bids, board presentations, and project tracking.
- Prepare meeting materials, attend board/member meetings, and present updates on assigned projects.
- Maintain communication with residents, tenants, and guests to resolve inquiries within established policies.
- Provide administrative support to committees and strategic initiatives.
- Ensure compliance with Florida statutes, codes, ordinances, and industry best practices.
- Serve as secondary contact for association emergencies in the absence of the LCAM.
Education
- High school diploma or GED required, additional coursework in business, property management, or related field preferred.
- Must have an active Florida CAM license.
Experience
- One to three (1–3) years of experience in property or community association management preferred.
- Basic knowledge of Florida Statutes, association governing documents, and industry best practices preferred.
- Proficiency in Microsoft Office and Windows-based applications.
Skills
- Strong organizational, time management, and project coordination skills.
- Ability to manage multiple priorities and meet deadlines.
- Effective interpersonal and communication skills with individuals at all professional levels.
- Ability to interpret and apply governing documents and legal requirements.
- Attention to detail with strong problem-solving and independent thinking abilities.
- Demonstrated commitment to professionalism and high standards of service.
Supervisory Responsibilities
- May provide direction to administrative, security, or maintenance staff as assigned by the LCAM.
Work Environment
- Combination of professional office and community fieldwork.
Physical Demands
- Sedentary office work, driving for extended periods, and walking moderate distances in various weather conditions during community site visits.
Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.”