Business Development Director - CAS (Community Access Systems)

Description

Job Overview: The Business Development Director is responsible for leading strategic sales initiatives focused on homeowner association communities, including both established and new developments. This role will oversee lead generation, proposal development, and client engagement, working in close collaboration with internal stakeholders and external partners such as developers, builders, and HOA management firms. This position requires strong business acumen, exceptional communication skills, and the ability to build and maintain relationships that drive growth and support organizational goals.   Job Responsibilities The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Lead the ongoing development and execution of new client acquisition strategies.
• Develop and implement a sales plan focused on securing Preventative Maintenance Agreements, as well as gate and fencing installations, gate automation, and access control systems.
• Actively manage and participate in the full sales cycle, including delivering impactful presentations to prospective clients.
• Continuously explore innovative methods to communicate the company’s value proposition to both prospects and existing clients.
• Utilize CRM tools to manage the sales pipeline, including entering and updating opportunities, maintaining documentation, scheduling follow-ups, and tracking communications.
• Collaborate with the development and submission of proposals and responses to RFPs.
• Identify and pursue growth opportunities within existing managed communities.
• Lead the internal sales process to support expansion.
• Demonstrate proficiency in delivering client presentations and consistently closing sales.

 Education and Experience

• Must possess a High School diploma, some college desirable.

Knowledge, Skills & Proficiencies  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required. 

• Minimum of 3 years of sales experience in a service-based industry.
• Proficiency with CRM systems and managing sales pipelines.
• Strong customer service and relationship-building skills.
• Proven ability to quickly establish rapport with diverse client types throughout the sales process.
• Collaborative mindset with the ability to effectively support and engage internal stakeholders across various departments.
• Must attend internal and external business development events, including industry conferences, networking functions, and company-hosted activities.
• Excellent written and verbal communication skills, including grammar, spelling, and proofreading.
• Demonstrates sound judgment, professionalism, and a strong ethical standard.
• Self-motivated with the ability to work independently, manage time effectively, and take ownership of responsibilities.

 

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position involves sitting, standing and/or movement throughout the day. Must be able to transport oneself not only around the office, but also around the Community Association.
• Duties of maintaining files and records will involve stooping, bending, lifting, and grasping, pushing, pulling, or otherwise moving objects weighing as much as 45 lbs. This type of activity may occur several times throughout the day.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to hear in order to receive telephone calls and voice mail messages.

  Working Conditions:

• Performance of duties may require employee to be both inside and outside. Inside temperature will be controlled and the use of fluorescent lighting will exist.  Outside may require employee to be exposed to the elements, which may include wind, rain, cold and extreme heat. 
• Professional indoor office environment.
• Full time position: Typical schedule, Monday through Friday, 8:00 a.m. – 5:00 p.m., unless otherwise specified; Schedule subject to change based on business needs; Some weekend work and possible evenings; Must be able to work some evenings to attend meetings; Overtime will be required from time-to-time.
• Consistent and regular attendance required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.   Work Location: Las Vegas, NV  
Work Hours: Monday to Friday

What We Offer: 

• 11 company paid holidays
• Medical, dental, vision
• HSA and FSA
• Company-paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

 
About us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company, culture, and exciting career opportunities visit https://www.fsresidential.com/nevada/
 
Disclaimer: 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
 
FirstService Residential is an equal-opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
 
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.