What are the responsibilities and job description for the Desktop Support Analyst position at firstPRO 360?
Stable and growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go-to IT person for a small regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), AV equipment, support the phone system, and more.
This is a great opportunity to work at a reputable company. This company offers full benefits, weekly telecommute options, competitive salaries, casual dress around the office, 401K matching, and much more!
Requirements:
- 3 years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc.
- Excellent phone and deskside etiquette.
- Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers.
- Pluses - Adobe, phone support, video conference equipment support; Office 365 experience.
Salary : $55,000 - $70,000