Controls Helper

A FirstCall Mechanical Company  

CONTROLS HELPER 

Location:  Tampa, FL 

WHO IS FIRSTCALL MECHANICAL?  

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.  

FirstCall Mechanical not only partners with companies to nurture growth in the market but also provides equal focus on employee growth and development as well.  We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.  

BENEFITS OVERVIEW 

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:  

• Competitive Weekly Pay 
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, More (Includes some 100% Company-paid plans) 
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability 
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays Veterans Day for Veterans 
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program 
• Generous Referral Bonus of $2,500 per referral 
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

POSITION OVERVIEW  

We are currently seeking an experienced Controls Helper to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.   

JOB RESPONSIBILITIES  

• Support senior installers and technicians with system layout, assembly, and HVAC controls integration
• Pull wire, mount devices, and perform basic terminations under supervision
• Assist with testing, startup, troubleshooting, and verification of system functionality
• Maintain tools, equipment, and materials in a clean, organized, and safe manner
• Follow all safety standards, company policies, and industry regulations while on job sites
• Document work performed and provide updates to supervisors as required
• Learn and apply basic concepts related to building automation systems (BAS) and HVAC controls
• Assist in ensuring installations meet quality standards, project specifications, and timelines
• Coordinate effectively with team members and other trades on active job sites
• Perform other duties as assigned in support of the operations and installation team

ACCOUNTABILITIES  

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry  
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs 

ORGANIZATIONAL ALIGNMENT   

This position is reported directly to the Senior Director of Controls and Building Automation. 

QUALIFICATIONS  

• 0–2 years of experience in HVAC, electrical, or controls installation; entry-level candidates are encouraged to apply
• Basic knowledge of electrical wiring, hand tools, power tools, and job site safety practices
• Ability to read and interpret basic diagrams, schematics, and blueprints is a plus
• Willingness to learn building automation systems (BAS) and HVAC controls
• Strong work ethic with the ability to follow directions and work collaboratively as part of a team
• Excellent attention to detail and organizational skills
• Ability to lift, carry, and move materials, tools, and equipment as required
• Commitment to safety, reliability, and continuous learning

BEHAVIORAL PROFILE 

Strategic Skills  

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story. 

Operating Skills 

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow. 

Reasoning Ability  

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks.  

Physical Demands 

While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.  

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.