What are the responsibilities and job description for the Systems Engineer position at FIRSTBANK SOUTHWEST?
Job Summary: Responsible for designing, implementing, and maintaining the bank’s IT infrastructure, ensuring high availability, security, and performance of critical banking systems.
Education/Experience: A minimum of the following education/experience is required:
- Bachelor’s degree and 5 years’ in IT infrastructure, systems engineering or banking technology.
Job Specific Responsibilities:
- Designs, implements, and maintains core banking infrastructure, including servers, storage, virtualization, and cloud solutions.
- Administers Windows and Linux server environments, Active Directory, and virtualization platforms (VMware, Hyper-V).
- Ensures high availability, disaster recovery, and backup solutions for banking systems.
- Manges enterprise networking, firewalls, VPS, and security protocols to protect banking data.
- Optimizes system performance and scalability to support business growth.
- Implements and enforces security policies aligned with banking regulations (e.g., FFIEC, PCI-DSS, GLBA).
- Monitors and mitigates cybersecurity threats, ensuring compliance with industry best practices.
- Conducts vulnerability assessments, patch management, and system hardening.
- Collaborates with risk management teams to audit system security and ensure regulatory compliance.
- Support cloud-based infrastructure (Azure, AWS, or Google Cloud) and hybrid cloud environments.
- Works with core banking and financial applications to ensure seamless integration and performance.
- Troubleshoots and resolves system outages, performance issues, and banking software problems.
- Leads infrastructure projects, system migration, and upgrades.
- Other duties as assigned.
Required Technical Knowledge:
- Working knowledge of Cintrix, Virtual Desktop Environment (VDI), VM Ware, Microsoft Office 365, Microsoft Active Directory, Group Policy Management, DNS/DHCP, Palo Alto, SD-WAN
- General computer skills
- Microsoft Office, specifically Word and Excel
Expectations of an Employee:
- Works well independently
- Treats all customers and fellow employees with respect
- Exceeds customer expectations
- Meets customer needs
- Maintain confidentiality of all bank records
- Conducts interactions with honest, ethical, and strong moral principles
- Performs at the highest level
- Takes responsibility for actions
- Does what is expected
- Leads by example and takes initiative
- Works as a team
- Efficiently shares information in a collaborating and proactive manner
- Pays attention to detail
- Solves problems
- Makes sound decisions
- Manages time effectively
- Prioritizes effectively
- Performs multiple tasks simultaneously
- Shows up for work and is on time
- Complies with all laws and regulations
- Completes all required training
- Adheres to Bank Values
Supervisory Responsibilities: None
Amount of Travel: None
Physical Requirements:
- May need to sit/stand for long periods of time
- Sustained visual concentration while working at the computer
- Typing on a keyboard for long periods of time
- Handle high stress environment
- Maintain professional appearance
Benefits Include:
- Medical, Rx, Dental, and Vision insurance
- HSA, FSA, and Limited FSA
- Employer paid and voluntary Life Insurance/AD&D
- Short-Term Disability
- Long-Term Disability
- Accident/Hospital Indemnity/Critical Illness voluntary plans
- Identify Theft Protection
- 401k with employer match
- Vacation, Sick Leave, and Holiday pay
- Tuition Reimbursement
- Gym membership discounts
- Annual payrate increases
- Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.