Distribution Center Outbound Supervisor

Overview

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

We are looking for an Outbound Supervisor to join our team working from 2:30 pm - 11:00 pm. The Outbound Supervisor oversees both the daily order picking and loading operations within the distribution center. This role ensures that all outbound shipments and picked orders are processed accurately, efficiently, and in alignment with company standards for safety, quality, and productivity. 

Responsibilities

• Supervise daily loading and order picking operations to ensure timely, accurate, and complete outbound fulfillment.
• Lead, train, and motivate team members across picking, packing, and loading functions to enhance performance and productivity.
• Ensure all loading and picking activities comply with safety regulations, quality standards, and company policies.
• Oversee order picking workflow, including task assignment, priority management, and productivity tracking.
• Conduct regular inspections of loading equipment, picking tools, and warehouse storage areas; maintain required documentation.
• Collaborate closely with inventory control, replenishment, and shipping teams to coordinate workload, schedule labor, and meet shipping deadlines.
• Monitor operational processes and troubleshoot issues in real time, implementing corrective actions as needed.
• Apply and promote best practices for efficient picking, packing, and loading operations.
• Maintain a clean, safe, and organized dock, picking lanes, and staging areas.
• Support continuous improvement initiatives focused on accuracy, speed, and labor efficiency.
• Other duties and responsibilities as assigned by Outbound Manager.

Qualifications

• High School diploma or equivalent required.
• 5 years previous supervisory experience.
• Strong knowledge of loading, order picking, and outbound fulfillment processes.
• Excellent communication, leadership, and team development skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities and deadlines.
• Proficiency with warehouse management systems (WMS), RF scanning, and Microsoft Office Suite.

About First Supply

First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.