Distribution Center Outbound Manager

Overview

First Supply is seeking an energetic Outbound Manager to enhance our team of dedicated individuals at our distribution center. We believe in offering performance-driven employees a place where they can build a career. If you are results and people focused, dedicated to quality, integrity, and possess the drive to succeed, then First Supply is your employer of choice!

As an Outbound Manager you will be responsible for directing the daily outbound operations of the shipping/loading department within the distribution center. The distribution center team plays an important role in First Supply’s success. If you would like to be a part of a growing team, apply today and start your career with First Supply!

Responsibilities

• Oversees the packing, loading, and shipping processes to ensure orders are fulfilled accurately and on time. Monitors workflow to optimize efficiency.
• Ensures that the department is compliant with company operations, policies, and procedures.
• Monitors inventory levels, conducts regular audits, and coordinates with other departments to ensure accurate inventory counts and availability.
• Leads a team of warehouse associates, providing guidance, training, and performance feedback to ensure adherence to safety and quality standards along with meeting productivity requirements.
• Ensures orders are packed correctly, shipments are accurately labeled, and products are handled with care to prevent damage during transit.
• Enforces safety protocols and procedures to maintain a safe working environment for employees and compliance with regulatory requirements.
• Identifies inefficiencies in outbound processes and recommend improvements to streamline operations.
• Maintains accurate records of outbound shipments, tracking performance metrics, and prepares reports for management review.
• Maintains open communication with cross-functional teams to meet customer needs and resolve any issues.
• Other duties/responsibilities as assigned.

Qualifications

• Bachelor's degree preferred.
• 6 years previous experience, preferably in a distribution center environment.
• Excellent leadership ability with a focus on customer service and teamwork.
• Strong problem solving and decision making skills.
• Strong verbal and written communication skills.
• Analytical with the ability to plan staffing levels to work flow.
• Strong computer skills.
• Proficiency in relevant software and tools such as ERP systems, WMS, etc.

First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more!

About First Supply

First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.