What are the responsibilities and job description for the Salesforce Marketing Cloud Developer position at First Soft Solutions LLC?
Overview
We are seeking a Salesforce Marketing Cloud Developer to support campaign development, automation, and messaging solutions across email and SMS channels. This role involves working within a structured environment and collaborating with cross-functional teams to deliver reliable communication workflows.
Key Responsibilities
We are seeking a Salesforce Marketing Cloud Developer to support campaign development, automation, and messaging solutions across email and SMS channels. This role involves working within a structured environment and collaborating with cross-functional teams to deliver reliable communication workflows.
Key Responsibilities
- Configure and support Salesforce Marketing Cloud modules including Email Studio, Journey Builder, Automation Studio, Content Builder, and MobileConnect
- Assist with SMS setup, including keyword configuration, opt-in/opt-out processes, and compliance requirements
- Develop and manage automated journeys, triggered communications, and scheduled campaigns
- Build and maintain data extensions, audience segmentation, and SQL queries
- Implement dynamic and personalized content using AMPscript
- Support integrations between Marketing Cloud and other enterprise systems
- Troubleshoot issues related to campaigns, data, and automation processes
- Follow established governance, security, and compliance standards
- Prepare technical documentation and support knowledge transfer activities
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or related field, or equivalent experience
- Minimum 3 years of hands-on experience with Salesforce Marketing Cloud
- Experience with AMPscript and SQL within Marketing Cloud
- Familiarity with SMS messaging and consent management practices
- Understanding of data privacy, security, and compliance standards
- Ability to work effectively in a structured team environment
- 5 years of experience in Salesforce, with a focus on Marketing Cloud
- Salesforce Marketing Cloud Developer or Consultant certification
- Experience with MobileConnect and SMS configuration processes
- Experience working with public sector or regulated environments
- Knowledge of accessibility standards such as WCAG or Section 508
- Experience integrating Marketing Cloud with Salesforce CRM
- Experience supporting government or healthcare organizations is a plus
- Strong problem-solving and communication skills are preferred