Business Analyst

We are seeking a highly analytical and driven Business Analyst to act as a critical bridge between business stakeholders and technology teams. In this role, you will play a key part in transforming business ideas into structured, actionable technology initiatives while supporting governance and strategic decision-making.

You will work across cross-functional teams to analyze business needs, define requirements, and drive demand lifecycle activities from ideation through approval—ensuring alignment with organizational goals.

Business & Demand Analysis

• Gather, analyze, and document business requirements from stakeholders
• Translate business ideas into well-defined technology demands
• Prioritize initiatives based on business impact, urgency, and strategic alignment
  
  

Process Improvement & Modeling

• Perform as-is and to-be process analysis to identify gaps and optimization opportunities
• Create process flows, system diagrams, and business models
• Recommend improvements to enhance efficiency and effectiveness
  
  

Business Case & Financial Insights

• Develop ROI, TCO, and cost-benefit analyses to support decision-making
• Assist in preparing business cases and funding justifications
• Evaluate feasibility and provide data-driven recommendations
  
  

Stakeholder Engagement

• Collaborate with business leaders, IT teams, and cross-functional stakeholders
• Facilitate workshops, intake sessions, and requirement discussions
• Communicate effectively with both technical and non-technical audiences
  
  

Governance & Documentation

• Support demand lifecycle processes and governance frameworks
• Prepare executive-level presentations and documentation
• Maintain accurate records of requirements, risks, and dependencies
  
  

Technology & Solution Alignment

• Assess technical feasibility and recommend solution approaches
• Stay updated on emerging technologies and industry trends
• Support integration of new solutions into existing environments
  
  

Required Skills & Experience

• 3 years of experience in Business Analysis / Process Analysis
• Strong experience in requirements gathering, documentation, and business case development
• Hands-on experience with process modeling tools (e.g., Visio)
• Experience working with demand management or portfolio tools (ServiceNow preferred)
• Strong understanding of business-to-technology translation
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams, SharePoint)
  
  

Nice to Have

• Experience with Power BI for reporting and insights
• Familiarity with Agile / ITIL / PMP / CBAP or similar frameworks
• Exposure to enterprise IT environments and governance processes