Who We Are

Superior Customer Service

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020-2026)!

Position: LOAN ASSISTANT

Location: Greenbrier, Arkansas

What Makes This Role Exciting:

Think of this role as the engine room of the lending team, you keep everything running smoothly behind the scenes while also helping our customers sail forward with confidence. From processing new loans to supporting renewals and gathering key documents, you’re the go-to expert who brings order to the details and clarity to the process.

You’ll collaborate daily with Loan Officers, Loan Operations, and customers to make sure every “I” is dotted, every “T” is crossed, and every loan is handled with care. If you love a fast-paced, team-oriented environment where your attention to detail and organization skills truly shine, this could be your perfect fit!

This full-time role is perfect for someone who thrives in a supportive, fast-paced environment and is ready to make an impact behind the scenes. If you’re within 30 miles of Greenbrier, Arkansas (or willing to relocate), we want to hear from you!

What You Will Do:

• Enter and maintain data on the system for new, renewed, and modified loans
• Handle ongoing loan requests, including new loans, renewals, modifications, and extensions
• Work directly with Loan Operations & Loan Officers so that loans are processed accurately and efficiently
• Work with customers to obtain required loan documentation
• Review and clear loan exceptions weekly
• Gather documents needed for annual loan reviews
• Administer and service active loans
• Assist with the processing of loan payments, payoffs, and advances
• Maintain a working knowledge of bank loan policy and federal and state banking regulations, as needed

Why You'll Love Working with Us:

• Join a team that’s been voted one of Arkansas’ Best Places to Work for five years running
• Be part of a professional environment that values precision, integrity, and collaboration
• Enjoy a supportive culture that celebrates wins (big and small!) and encourages continuous learning
• Access to ongoing training, development, and opportunities for internal advancement.

What We're Looking For:

• Education: Associate’s degree (business-related field preferred).
• Experience: 1-2 years of business office work experience.
• Skills: Proficiency in Excel, web-based technology, strong analytical and problem-solving abilities, excellent communication, organizational skills, and attention to detail.
• Attributes: Service-oriented, excellent time management, and multitasking abilities.
• Location: Must be located within 30 miles of Greenbrier, AR, or willing to relocate

Availability:

Full-time hours: Mondays through Fridays between 8 a.m. and 5 p.m.

Why Join Us? This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
• Clothing stipends to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your career.
• Tuition reimbursement to support your educational goals.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

Ready to make a real difference in your career and your community?
Apply today and let’s make banking better—together.

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.