Data Processing II

Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. *Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/.

Summary

Bring your energy and professionalism to a team that's passionate about making a difference in Arkansas! First Security Bank is currently seeking a motivated and team-oriented professional to join us as a Data Processing II Specialist. This role is ideal for someone who thrives in a fast-paced environment, values accuracy, and enjoys working collaboratively to support essential banking functions.

Under the direct supervision of the assigned manager, this position is responsible for completing daily tasks across multiple systems and providing user support to internal staff, including night operations personnel. This position requires employees to work on-site.

QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS | AVAILABILITY

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position.

• High School Diploma or GED will be required at the completion of your graduating year.
• Associates and/or bachelor's degree related to business and/or finance preferred.
• 2 years' general banking experience or similar experience preferred.
• High proficiency with Outlook, Word, Excel, and Office is required.
• Previous data processing experience preferred.
• Willingness to demonstrate Core 5 values with customers and coworkers.
  
  

HOURS OF AVAILABILITY: Regularly Scheduled Hours / 40 hours per week | Availability between Monday- Friday 7:30am ' 5:30pm | Occasional weekends and rotating after-hours on-call | *Extended working hours may be required.

Essential Duties And Responsibilities

• Maintain and monitor critical systems such as AS400, iTera, VTL, and Bankway.
• Verify and validate various system-generated reports and processes to ensure accuracy and compliance.
• Reconcile internal general ledger accounts and checking accounts.
• Participate in annual escheatment processes and assist with Business Continuity data entry.
• Collaborate with multiple departments to facilitate training and ensure the efficient operation of the emergency notification system.
• Create, manage, and track service tickets with third-party vendors.
• Serve as an after-hours point of contact for critical systems to assist with error resolution.
• Provide coverage for various departmental desks as assigned.
• Maintain strict confidentiality of customer account information to protect bank operations and uphold customer trust, in full compliance with privacy regulations and internal policies.
• Operate computer software and equipment, telephone, scanner and copier. Expected to develop proficiency in internal bank systems and applications.
• Able to hold a valid driver's license, have access to reliable transportation for arriving at work on time, work on-site at assigned location, and a willingness to extend working hours when necessary.
• Additional duties may be assigned by management.
  
  

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

Soft Skills

Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.

PHYSICAL DEMANDS

The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Substantial time may be spent on the telephone and working on a computer, sitting and/or standing. The employee must have the ability to hear and articulate well enough to carry on a normal conversation, both in-person and over the telephone. Visual abilities required by this job include the ability to read materials in either a printed format or on a computer screen. The employee must occasionally lift and move up to 10 pounds.

The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

MENTAL DEMANDS

The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents, and draft routine written communications.