Head of Human Resources

Head of Human Resources – Operations

We are seeking a hands-on, execution-focused Head of Human Resources – Operations to lead HR delivery across multiple high-volume manufacturing operations. This role is responsible for ensuring the consistent execution of HR processes that directly support daily plant operations, workforce stability, and production performance.

This is not a purely strategic role — it is a high-impact operational leadership position focused on driving results across recruitment, employee relations, payroll coordination, training, and talent pipeline development.

Position Overview

The Head of HR – Operations will lead HR execution across multiple production units (5) on one campus, ensuring alignment with business needs while maintaining compliance, workforce efficiency, and operational continuity. This individual will partner closely with plant leadership to ensure HR processes are effectively supporting production goals and workforce requirements.

Key Responsibilities

HR Operations & Compliance

• Ensure consistent execution of HR policies, procedures, and compliance standards across all production units
• Provide guidance to plant leadership on attendance, performance management, disciplinary actions, and workplace conduct
• Maintain compliance with all labor and employment regulations

Recruitment & Workforce Planning

• Lead recruitment execution across technical, professional, and production roles
• Oversee recruitment teams and ensure pipelines support ongoing plant staffing needs
• Monitor and improve key hiring metrics including time-to-fill, vacancy rates, and hiring efficiency

Plant HR Leadership

• Oversee HR Managers supporting multiple production facilities
• Ensure strong execution of employee relations, attendance management, and workforce stability initiatives
• Partner with operations leadership to address workforce challenges and drive engagement

Training & Workforce Development

• Lead training initiatives including onboarding, safety, technical skill development, and leadership programs
• Ensure training programs align with operational needs and workforce capability requirements

Talent Pipeline Development

• Build and sustain external talent pipelines through partnerships with technical schools, universities, and industry networks
• Identify and develop internal talent to support succession planning and workforce growth

Payroll & Employee Administration

• Oversee payroll coordination to ensure accuracy and timeliness
• Partner with payroll teams to validate inputs and maintain compliance

Employee Relations

• Manage complex employee relations matters including investigations, conflict resolution, and disciplinary actions
• Ensure fair, consistent, and compliant application of HR policies

HR Performance & Metrics

• Track and drive performance across key workforce metrics including headcount, turnover, absenteeism, training completion, and pipeline readiness
• Ensure HR processes are aligned and consistently executed across all areas

Production Environment

This role supports multiple manufacturing operations, including:

• High Frequency Welded (HFW) Pipe Production
• Spiral Welded Pipe Manufacturing
• Longitudinal Submerged Arc Welded (LSAW) Pipe Production

Key Deliverables

• Maintain appropriate staffing levels across all production units
• Ensure consistent enforcement of HR policies and procedures
• Drive payroll accuracy and operational efficiency
• Implement structured training and workforce development programs
• Build sustainable talent pipelines for future workforce needs
• Resolve employee relations matters effectively and efficiently
• Maintain full compliance with employment regulations

Key Performance Indicators

• Time-to-fill and recruitment efficiency
• Plant staffing levels and vacancy rates
• Voluntary turnover and retention
• Absenteeism and attendance trends
• Employee relations case resolution time
• Payroll accuracy and timeliness
• Training completion and workforce capability development
• Talent pipeline strength and internal promotion rates
• HR compliance and audit results

Organizational Scope

This role will lead and support:

• Recruitment Manager – Technical Hiring
• Recruitment Manager – Production Hiring
• HR Managers supporting multiple production units
• Training & Development Manager
• Payroll Coordination