What are the responsibilities and job description for the Wireless Sales Associate position at First People Promotions?
Ready to build your customer service and sales skills in the wireless industry?
First People Promotions is growing its team in Chattanooga and is looking for a confident, people-focused Wireless Account Associate to join its customer operations team. This is a great opportunity for someone who enjoys connecting with customers, learning about technology, and helping people find wireless options that fit their everyday needs.
As a Wireless Account Associate, you’ll speak with customers, learn what they’re looking for, and introduce them to relevant Verizon products, services, devices, and promotions. You’ll also assist with account needs, activations, upgrades, and general customer questions while developing your sales and communication skills through hands-on training.
What You’ll Do as a Wireless Account Associate:
- Engage with customers and create welcoming, professional sales interactions
- Learn customer preferences and recommend appropriate Verizon plans, devices, and services
- Explain wireless features, promotions, upgrades, and available product options
- Help customers with new activations, purchases, upgrades, and account changes
- Respond to questions about billing, devices, services, and account information
- Keep customer and sales information accurate and up to date
- Introduce relevant promotions and additional service options during customer conversations
- Work with teammates and leadership to accomplish daily and weekly sales objectives
- Communicate with internal teams when additional assistance is needed with an account or activation
- Follow through on customer requests to help ensure a smooth experience from start to finish
What We’re Looking For in a Wireless Account Associate:
- Previous sales, retail, customer service, or account support experience is a plus, but not required
- Strong verbal communication skills and a comfortable, approachable personality
- Enjoys working with customers and learning about wireless technology
- Able to listen carefully and match customers with appropriate solutions
- Organized and attentive when handling customer and account details
- Comfortable working toward individual and team performance goals
- Dependable, motivated, and willing to learn
- Positive attitude with the ability to work effectively in a team environment
Why Join First People Promotions?
This Wireless Account Associate position offers the chance to gain practical experience in sales, customer engagement, account support, and wireless services. With hands-on training and a collaborative team environment, you’ll have the opportunity to strengthen your professional communication skills while developing a strong foundation for growth in the sales industry.
If you’re outgoing, motivated, and ready to turn your people skills into a rewarding professional opportunity, First People Promotions would love to hear from you.
Work Structure & Compensation
- Employment Type: Full-time
- Work Environment: In-person, face-to-face residential sales
- Location: Chattanooga, TN
- Clients and Services: Verizon wireless plans, mobile devices, and related wireless services
- Pay Structure: Commission-based compensation
Apply today to join the team as a Wireless Account Associate!
Work Location: In person