What are the responsibilities and job description for the Wire Transfer Associate position at First National Bank?
Description
Our Wire Transfer team moves money safely and on time. In this role you'll process incoming and outgoing wires, confirm they're legitimate before they go out, and help branch staff and customers get their transfers done right and on schedule.
You don't need a banking background to start. We'll teach you the systems, the deadlines, and the security steps. We're looking for someone careful, focused, and calm under a deadline.
What you'll do
Process wires. Send and receive domestic and international wire transfers, making sure every detail is correct before money moves.
Verify before you send. Confirm requests are genuine using callbacks and our verification steps. This is the most important part of the job. A wire that goes out wrong is hard to get back.
Hit the deadlines. Wires have firm daily cutoff times. You'll keep transfers moving so nothing misses the window.
Help people. Answer calls and emails from branch staff and customers about wire requests, status, and questions, and give them clear answers.
Watch for fraud. Learn to spot suspicious requests and scams (wire fraud is a constant target) and flag them to the right people before money leaves.
Keep clean records. Document each wire accurately and follow the procedures that keep us compliant.
Pitch in. Other tasks as the team needs them.
What we're looking for
- High school diploma or equivalent
- Comfortable with computers, Microsoft Office, and learning new systems
- Strong attention to detail and accuracy. Numbers and names have to be exactly right
- Calm and reliable under time pressure
- A customer-first attitude with both coworkers and customers
- Clear, friendly communication
Banking or financial services experience is a plus, but not required. If you're detail-oriented, dependable, and like work where precision matters, we want to talk to you.