Teller

Summary

Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities may include the following. Other duties may be assigned.

• Greets customers upon entering building.
• Receives checks and cash for deposit, verifies amount and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers transactions into computer to record transactions and issues computer generated receipts.
• Places holds on accounts.
• Processes savings withdrawals.
• Makes transfers from one account to another for customers.
• Orders daily supply of cash and counts incoming cash.
• Processes change orders.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Explains, promotes, or sells products or services such as money orders and cashiers check.
• Redeems savings bonds.
• Removes deposits from and counts and balances cash in for automated teller machines and night depository and mail.
• Accepts loan payments.
• Processes cash advances.
• Processes check orders.
• Balances branch vault daily.
• Assists customers in resolving problems with their account.
• Fills out customer change of address forms per customers request.
• Answers Teller phone calls.
• Keeps supplies filled.
• Keeps work areas neat and confidentially safe.
• Accompanies customers to safety deposit boxes.
• May order debit cards.
• Verifies cash received from Federal Reserve Bank or other branches.
• Runs all branch work through the Courtesy Amount Recognition proofing system, balances and transmits to Main Bank daily.
• Open new accounts and safe deposits boxes; send to bookkeeping for set up.
• CTR Reports and Kite Reports
• Open new accounts, safe deposit boxes
• Light cleaning of bank area daily and some weekly.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations

Current Drivers License

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to lift coin, which can weigh up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.