What are the responsibilities and job description for the Teller position at Central Bancompany?
Launch Your Career in Banking with one of Forbes Top 10 banks!
We are seeking an enthusiastic and customer‑focused individual to join our team as a Teller. This role offers a fast‑paced, engaging environment where you’ll gain valuable experience, build professional skills, and open the door to long‑term career opportunities within banking.
As a Teller, you are the face and voice of Jefferson Bank. You’ll play a key role in creating positive customer experiences by building relationships, understanding financial needs, and delivering friendly, professional service every day.
This is an excellent opportunity for someone who enjoys helping people, thrives in a relationship‑focused environment, likes learning new skills, and is ready for a role that offers both challenge and growth.
What You’ll Do
- Provide exceptional customer service by accurately and efficiently processing a variety of financial transactions in a friendly, professional manner.
- Balance and maintain your assigned cash drawer daily, identifying and resolving discrepancies as needed.
- Actively listen to customers and communicate clearly, positively, and professionally always.
- Learn to identify customer needs and recommend customer‑focused, solution‑oriented bank products and services.
- Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.
- Support branch success by contributing to individual and team goals and overall branch performance.
- Confidently and professionally de‑escalate customer concerns by remaining calm, empathetic, and solution‑focused, while following bank policies and escalation procedures.
- Perform all teller responsibilities in compliance with established bank policies, procedures, and regulatory requirements.
Why This Role Is a Great Fit
This position provides hands‑on experience, coaching, and exposure to multiple areas of banking, making it an ideal starting point for a rewarding career.
Qualifications:
Must be at least 16 years of age
Cash handling and/or customer service experience preferred
Basic math skills, PC and typing skills, and the ability to count U.S. currency
Attention to detail and a high degree of accuracy
Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
Look for cross-sell opportunities in a customer-centric manner
Ability to stand for long periods of time and lift 20 lbs.
**Must be available to work all throughout the year. This is not a seasonal only position.**