National SBA Sales Manager

About the Position:

As the National SBA Sales Manager you will manage, train, and oversee the production of a nationwide team of Small Business Development Officers. You will work closely with the Senior Vice President, SBA Government Guaranteed Lending and the Vice President, Senior Credit Officer to facilitate credit decisions, loan structuring, and timing to close. You will also oversee the pipeline of new business in Small Business Lending.

What You Will Do:

• Develop and execute departmental strategy in order to sell Government Guaranteed Loans (GGL) and other applicable banking products/services to small and medium-sized businesses
• Oversee, lead and provide guidance as to production efforts for all nationwide SBA Business Development Officers
• Maintain knowledge of economic trends for industries, business and franchises for target marketing.
• Provide supervision during the negotiation of loan terms and conditions. 
• Collaborate with marketing and communications teams to develop targeted outreach campaigns for SBA loan products.
• Identify and cultivate strategic partnerships with industry associations, local business groups, and referral sources to expand the SBA lending network.
• Monitor and ensure compliance with all federal, state, and internal regulatory policies related to Government Guaranteed Lending.
• Conduct regular training sessions for Business Development Officers to enhance product knowledge, sales techniques, and regulatory compliance.
• Implement and utilize CRM systems and sales management tools to track pipeline activity, client interactions, and team performance.
• Provide ongoing coaching and performance feedback to team members to support professional growth and achievement of business goals.
• Coordinate with underwriting and credit teams to resolve complex loan issues and facilitate efficient approval processes.
• Participate in industry conferences, seminars, and events to stay abreast of SBA program changes and emerging market opportunities.
• Prepare and deliver quarterly and ad hoc business reviews and performance reports to senior management.
• Foster an inclusive and collaborative team culture that aligns with the bank’s values and promotes high engagement.
• Perform other duties as assigned.

What We’re Looking For:

• Bachelor’s degree, or equivalent work experience
• A minimum of fifteen years of commercial relationship experience in Small Business Lending, with emphasis on Small Business Administration loan products required
• Previous leadership experience, including leading a team of SBA Lenders is required 
• Demonstrated expertise in training and mentoring Business Development Officers to improve product knowledge, sales strategies, and regulatory compliance.
• Proficiency in implementing and managing CRM systems and sales management tools to monitor pipeline activity and team performance.
• Strong ability to provide ongoing coaching and constructive feedback to support team members’ professional growth and achievement of business objectives.
• Experience collaborating with underwriting and credit teams to resolve complex loan issues and facilitate efficient approval processes.
• Active participation in industry conferences, seminars, and events to remain current on SBA program updates and market trends.
• Skilled in preparing and presenting business reviews and performance reports to senior management on a quarterly and ad hoc basis.
• Proven ability to foster an inclusive, collaborative team culture aligned with organizational values and focused on high engagement.
• Excellent communication, organizational, and problem-solving skills within a professional office environment.

Working Conditions/Demands:

• Professional office setting.
• Primarily sedentary position requiring long periods of time working at a computer.
• Must be able to move throughout the office and buildings to obtain or relay information.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Who Are We?

We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.

We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It’s your career, you deserve to imagine more. Keep reading, we think you will like you what see.

Why Join Us? 

Our success has been driven, in part, by four core competencies – customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do.  As a result, we’ve been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-the-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day.  Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness.  Have we mentioned free snacks, soft drinks and beer available on tap?  Want more?  How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.

Our benefits package includes the following and so much more:

• Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
• Eleven Paid Holidays
• Paid Volunteer Time 
• Annual First Internet Bank-branded merchandise allowance

Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities

If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.