What are the responsibilities and job description for the Banking Center Manager position at First Horizon?
Location: Onsite at the location in the posting.
SUMMARY
This role is primarily responsible for driving business growth and expanding our client base within the banking center. The focus will be on proactive business development, sales leadership, and building strong relationships with clients and the local community. The successful candidate will use a strategic, client-focused approach to identify new business opportunities, generate referrals, and increase the profitability of the center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Business Development & Sales Leadership
- Proactively develop new client relationships and expand the center’s portfolio through networking, outbound calls, community involvement, and relationship-building activities.
- Build and manage a robust pipeline of potential clients to drive new revenue and meet sales targets.
- Leverage existing network and local knowledge to bring new business to First Horizon, with a preference for candidates who have a book of business they can transition.
- Coach and lead associates to adopt a business development mindset, with an emphasis on client acquisition and relationship deepening.
- Collaborate across teams to cross-sell banking products and services that meet clients’ needs.
- Establish and nurture key partnerships within the community and local organizations to strengthen the bank’s market presence.
- Develop and execute strategic plans to achieve growth goals and enhance market share for the center.
Client Engagement
- Serve as the center’s primary ambassador in the community, representing First Horizon’s brand and commitment to client-focused service
- Work with associates to deliver exceptional experiences for all clients and proactively identify ways to add value.
- Maintain regular contact with key clients and prospects to ensure satisfaction and identify new opportunities.
Team Leadership
- Mentor, train, and motivate associates to achieve business development and sales goals.
- Foster a collaborative, high-performance team environment focused on results and continuous learning.
- Provide coaching around business development best practices and monitor associates’ progress on growth initiatives.
Strategic Planning
- Analyze local market trends and competitor strategies to identify business opportunities and inform decision-making.
- Develop business plans and set clear, measurable objectives for growth and sales activities.
QUALIFICATIONS
- Proven experience in business development and sales, with a track record of successfully acquiring and retaining clients.
- Previous banking experience is required; preference for candidates with deep local connections and an established client network.
- Strong leadership background, particularly in motivating teams around sales success.
- Ability to craft and execute business development strategies that deliver growth.
- Stable employment history demonstrating commitment and results.
- Team-oriented approach with strong interpersonal and communication skills.
DeGarmo Behavioral Assessment Requirement
- All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
- The assessment takes approximately 12–15 minutes to complete
- Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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