What are the responsibilities and job description for the Service Manager (Waiakea Branch) position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
We are currently seeking a Service Manger to join the team at our Waiakea Branch. In this role, the Service Manager is responsible for the operations of the branch and supervises employees in all phases of the bank operations. The Service Manager leads the handling and resolutions on customer issues or complex inquiries and ensures that all bank policies and procedures are followed. The Service Manager is key in maintaining the branch workflow and assists to assign coverage as needed.
Compensation:
The annual salary range for this role is $47,195 - $84,406/yr; commensurate with experience.
Work Hours:
Monday to Friday 8:00 AM - 4:30 PM; Saturday 8:30 AM - 1:30PM (hours may vary)
The ideal candidate will have:
- Bachelor's degree in Business or equivalent work experience required
- 3-5 years of experience in bank operations with 1 year of supervisory experience
- Ability to use 10-key adding machine and type 40 wpm
- Must be pleasant and tactful when interacting with customers
- Good oral and interpersonal communication skills
- Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information
- Must be proficient in Microsoft Windows applications
Benefits:
We proudly offer a comprehensive benefits program for all employees. For more information, Click Here
We value you!
At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers. Mahalo for choosing First Hawaiian Bank!
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
Salary : $47,195 - $84,406
