What are the responsibilities and job description for the Senior Digital Fraud Analyst position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking an experienced, results-driven Senior Digital Fraud Analyst to join our Digital Banking & Services Division Team. The Senior Digital Fraud Analyst will conducts and leads investigations into suspicious or high-risk activity within digital and online banking platforms. In addition to performing core fraud analyst functions — such as monitoring alerts, analyzing data, engaging with customers, and coordinating across departments — you will also serve as a subject matter expert, mentor junior team members, and contribute to the refinement of fraud prevention strategies and controls. This role is expected to perform all the responsibilities of a Digital Fraud Analyst, with added depth, autonomy, and leadership in both execution and strategic direction.
Work Hours:
Monday - Friday 8:00AM - 5:00PM (hours may vary)
Compensation
The annual salary range for this role is $62,000 - $ 82,000/year; commensurate with experience.
The ideal candidate should have the following at a minimum:
- Bachelor’s degree in information technology, criminal justice, business analytics, related field, or equivalent work experience required
- Five or more years of experience in fraud investigations, financial crimes, or risk management, with demonstrated leadership on complex cases or fraud trend monitoring; strong proficiency in advanced analysis tools including SQL, BI platforms, or fraud detection systems required
- CAMS, CAFP, CFCS, or other fraud, BSA/AML, or compliance certification highly preferred
- Demonstrated excellence in analytical and critical thinking skills, including the ability to detect emerging fraud patterns and operational gaps
- Exceptional attention to detail with advanced ability to interpret complex data
- Excellent written and verbal communication skills across audiences, including internal teams and leadership
- Excellent customer service and conflict resolution skills, particularly in escalated or sensitive cases
- Skilled at managing multiple high-priority tasks under tight deadlines
- Quickly adapts to new tools and platforms; strong proficiency in Microsoft Office, SQL, and BI tools
- Works independently and reliably with minimal direction
- Provides guidance to others on best practices in investigation, documentation, and fraud response
Benefits:
We proudly offer a comprehensive benefits program for all employees. For more information, Click Here
We value you!
At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers. Mahalo for choosing First Hawaiian Bank!
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If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
Salary : $62,000 - $82,000