External Affairs & Community Impact Manager

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is seeking an External Affairs & Community Impact Manager to join the Community Relations Division. In this role, the External Affairs & Community Impact Manager will be responsible for advancing the Bank's external engagement strategy across corporate philanthropy, government affairs and community relations. This role will serve as a key liaison between the Bank and external stakeholders, ensuring alignment with organizational values, strategic priorities, and public policy objectives. This position will closely collaborate with senior leadership to strengthen the Bank's reputation, influence and community impact. 

The ideal candidate will have:

• Bachelor's degree in public policy, communications, political science or related field required

• Master's degree in public policy, communications, political science or related field preferred

• 7 years of professional experience in external affairs, government relations, corporate social responsibility, community engagement or related field, with demonstrated understanding of public policy processes and stakeholder engagement required

• 10 years of professional experience in external affairs, government relations, corporate social responsibility, community engagement or related field preferred

• Background representing organizations in high-visibility public forums, community settings, or policy-related environments required

• Experience working with corporate philanthropy, community investment, or corporate social responsibility (CSR) programs

• Demonstrated experience engaging with nonprofit, government, regulatory and community-based organizations, with a strong understanding of their operating environments

• Proven ability to develop and manage strategic partnerships with diverse external stakeholders, including elected officials, civic leaders, philanthropic institutions and community organizations

• Experience navigating public policy processes, legislative environments, and government relations at the local and state levels

• Proven ability to anticipate, assess, and respond to emerging issues that may affect organizational reputation or stakeholder trust

• Understanding of regulatory, legislative, and compliance considerations relevant to a financial institution or public-facing entity 

• Strategic thinker with strong analytical and problem-solving abilities and demonstrated skill in translating external trends into accountable strategies

• Ability to set measurable goals, evaluate program outcomes, and report effectively on impact and performance

• Ability to represent the Bank with professionalism and credibility to diverse audiences, including public officials, community partners and external stakeholders

• Exceptional relationship-building, communication, negotiation, and presentation skills suited for senior-level interactions

• Proven ability to lead cross-functional initiatives, manage multiple priorities, and work effectively across departments and levels of leadership

• Able to prepare executive-level briefing materials, policy statements and stakeholder communications

• Demonstrated proficiency in managing sensitive issues, exercising sound judgement and ensuring alignment with organizational risk, compliance and reputation management standards 

• Ability to influence and advise senior leadership and Board members on external affairs, community impact and policy matters

   

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!

Salary : $115,000 - $145,000