What are the responsibilities and job description for the Loan Sales Support Associate position at First Community Bank?
Position Summary
Responsible for daily functions within Loan Sales Support, in the operations center of the Bank, which include processing and servicing of all loan types.
Essential Duties And Responsibilities (Other Duties May Be Assigned.)
Responsible for daily functions within Loan Sales Support, in the operations center of the Bank, which include processing and servicing of all loan types.
Essential Duties And Responsibilities (Other Duties May Be Assigned.)
- Keying, verification and maintenance of loans.
- Demonstrate working knowledge of Bank loan products and procedures.
- Imaging of loan files and any additional documentation.
- Tracking and clearing of exceptions to bank policy and regulatory requirements.
- Reconciliation of loan general ledger accounts.
- Escrow processing.
- Collateral lien perfection and release.
- Monitoring of consumer credit reporting, including inquiry, research and disputes.
- Ability to respond knowledgeably to customer inquiries.
- Primary duties may differentiate based upon level of experience within the role.
- May be requested to assist in the support of other bank activities.
- High school graduate or equivalent and 2-3 years of experience in loan operations or an equivalent combination of education and experience.
- Exhibit attention to detail and accuracy.
- Proven problem-solving, critical thinking, and analytical skills. Ability to interpret a variety of information furnished in written, oral, diagram, or schedule form.
- Proficiency in using computers and office products (e.g., Word, Excel).
- Excellent customer service and interpersonal skills.
- Strong organizational and time management skills. Ability to prioritize.
- Demonstrate willingness and desire to interact in a team environment.