What are the responsibilities and job description for the Universal Community Banker I position at First Commerce Bank?
Company Description First Commerce Bank is a community-focused financial institution committed to helping local businesses and neighborhoods prosper. Guided by a people-first vision, the bank emphasizes strong relationships, high-quality products and services, and superior customer service supported by secure, user-friendly technology. Its culture is rooted in trust, integrity, fairness, and personal attention, starting with an engaged Board of Directors. First Commerce Bank values collaboration, accountability, and thinking like its customers to provide responsive solutions. Every customer is paired with a dedicated relationship manager for personalized support in lending, cash flow management, and strategic financial advice, delivered in person, by phone, or online.
Role Description The Universal Community Banker I is a part-time, on-site role based in Lakewood, NJ. This team member supports daily branch operations, including assisting customers with transactions, opening and maintaining accounts, and responding to inquiries in a professional and timely manner. The role involves promoting bank products and services, referring customers to appropriate specialists, and helping maintain a welcoming, service-oriented environment. Responsibilities also include handling cash and basic teller functions, following security and compliance procedures, and using banking systems and technology to ensure accurate recordkeeping. The Universal Community Banker I contributes to strong customer relationships by providing personal attention and consistent support.
Qualifications
Role Description The Universal Community Banker I is a part-time, on-site role based in Lakewood, NJ. This team member supports daily branch operations, including assisting customers with transactions, opening and maintaining accounts, and responding to inquiries in a professional and timely manner. The role involves promoting bank products and services, referring customers to appropriate specialists, and helping maintain a welcoming, service-oriented environment. Responsibilities also include handling cash and basic teller functions, following security and compliance procedures, and using banking systems and technology to ensure accurate recordkeeping. The Universal Community Banker I contributes to strong customer relationships by providing personal attention and consistent support.
Qualifications
- Customer service and relationship-building skills, with the ability to communicate clearly, listen actively, and provide courteous, solutions-focused support.
- Cash handling and basic banking operations skills, including accuracy in transactions, attention to detail, and adherence to security and compliance procedures.
- Comfort with banking technology and digital tools, including point-of-sale systems, online banking platforms, and standard office software.
- Sales and referral skills, with the ability to identify customer needs and introduce appropriate banking products and services.
- Strong organizational and time management abilities to handle multiple tasks, prioritize work, and maintain reliability in a part-time schedule.
- High level of integrity, professionalism, and accountability, aligned with community-focused values.
- Prior experience in retail banking, financial services, or customer-facing roles is preferred but not required.
- High school diploma or equivalent required; additional coursework or training in business, finance, or related fields is a plus.