Regional Director of Operations (Operations)

Overview

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.

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Job Skills / Requirements

The Regional Director of Operations is responsible for all assigned aspects of the assigned region and its employees and clients. 

PRIMARY DUTIES AND RESPONSIBILITIES: 

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. 

• Oversees all coaching and development of assigned personnel to include Officers, Account/PM Managers, Supervisors, Trainers, and back-office staff personnel 
• Accountable for achieving budget targets for overtime, turnover, and recruitment 
• Responsible for setting annual objectives and reviewing and conducting all personnel performance reviews with assigned personnel 
• Communicates and works closely with Senior Executives within the corporate office to meet and exceed company and client expectations  
• Contributes to the company overall strategies, budgeting process, and execution of goals and objectives 
• Develops and strengthens meaningful relationships with clients  
• Conducts regular quality assurance checks with clients and addresses concerns promptly and efficiently 
• Responsible for growing the FCS brand and business development 
• Accountable for promoting positive morale and overall satisfaction of both employees and clients 
• Develops, implements, and promotes processes and procedures to improve overall success of region 
• Holds regular meeting and communicates company expectations, updates, and recognizes success within Manager and Supervisor personnel 
• Utilizes Win Team regularly to analyze reports for scheduling, turnover, invoicing and compliance 

KNOWLEDGE, SKILLS, AND ABILITIES: 

MINIMUM REQUIREMENTS: 

•  Education: Bachelors degree or 5 years of experience in similar role
• Experience working in a data center, with an understanding on operations and security needs. 

MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED: 

Microsoft Office Suite 

Word 

Excel 

PowerPoint 

Education Requirements (All)

Bachelors Degree

Additional Information / Benefits

• Paid Holidays

• Weekly Pay

• 401K/403b Plan

• Short Term Disability

• Dental Insurance

• Paid Vacation

• Long Term Disability

• Vision Insurance

• Medical Insurance

• Life Insurance

• The following screenings are required:

  • Drug Screen

  • Criminal Background Check

  • Motor Vehicle

  • Education Verification

  • Employment Verification

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Special Incentive Plans