Security Operations Supervisor (SOS) (Management)

Overview

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.

#services

Job Skills / Requirements

Join Us From the Ground Up

We’re launching an exciting new site in Beaver Dam, and this is your opportunity to step into a key leadership role from day one. As a Security Operations Supervisor (SOS), you won’t just oversee operations—you’ll help build the culture, set the standard, and shape the success of the entire team.

At First Coast Security, we believe in integrity, accountability, teamwork, and excellence. We’re looking for a leader who is ready to bring those values to life while developing a high-performing security team in a dynamic, mission-critical environment.

Overview 

Security Operations Supervisor (SOS) Role Overview 

The Security Operations Supervisor (SOS) plays a vital role in ensuring the daily supervision at the Data Center. The SOS is responsible for overseeing tasks and activities, as directed by the site Security Operations Manager (SOM). 

Key Responsibilities 

- Foster a culture of excellence in security, leading by example and setting high standards 

- Provide operational reports to site security management as requested or on a routine basis 

- Track and report daily and weekly shift updates, including significant events, team meetings, and training completed 

- Lead and support the security team during operations, incident escalation, and response 

- Ensure all security posts are manned according to global standards 

- Provide support and relief to posts as needed 

- Oversee vendor Post Orders (POs) and ensure compliance with client requirements 

- Report, escalate, and manage incidents, emergencies, and site issues in accordance with client global standards 

- Collaborate with the site Training Coordinator (TC) and SOM to provide up-to-date initiatives based on training needs analysis 

- Oversee documented shift handover processes for operational effectiveness 

- Act as a liaison between site security management and the data center security team when required 

- Ensure uniformed security personnel adhere to global standards 

- Identify opportunities for improvement and implement changes to enhance security operations 

- Provide feedback and coaching to security personnel to enhance performance 

- Develop and implement strategies to improve staff engagement and motivation 

- Complete other tasks, projects, and administrative duties as assigned by the SOM or Client 

#IND4 

Additional Information / Benefits

• Paid Holidays

• Weekly Pay

• 401K/403b Plan

• Short Term Disability

• Dental Insurance

• Paid Vacation

• Long Term Disability

• Vision Insurance

• Medical Insurance

• Life Insurance

• The following screenings are required:

  • Drug Screen

  • Criminal Background Check

  • Motor Vehicle

  • Education Verification

  • Employment Verification

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability