What are the responsibilities and job description for the Front Office Coordinator position at First Coast Cardiovascular Institute?
Our ideal candidate has excellent communication skills and a warm demeanor, along with the ability to manage administrative tasks effectively.
WHAT YOU WILL BE DOING:
- Greet and assist patients and visitors in a courteous and professional manner
- Schedule patient appointments and manage appointment calendar
- Register new patients and update existing patient demographics
- Answer incoming calls and deal with inquiries
- Maintain patient medical records and ensure confidentiality
- Coordinate with medical staff to ensure smooth patient flow
- Process payments from patients for co-pays and uninsured visits
- Perform other administrative duties as needed
WHO YOU ARE:
- Proven experience as a receptionist, preferably in a healthcare setting
- Proficient in Microsoft Office Suite and patient management software
- Excellent verbal communication and customer service skills
- Ability to handle sensitive information confidentially
- High School Diploma or equivalent required
- Knowledge of medical terminology and insurance plans preferred
- Strong organizational skills with attention to detail
AS A TEAM MEMBER YOU’LL ENJOY:
- 401(k)
- Dental insurance
- Company Paid Disability Insurance
- Health insurance
- Company Paid Life insurance
- Paid time off
- Vision insurance
- Wellness Program
It is the Policy of CVL to ensure equal opportunity to all Team members, applicants or any other covered persons in all employment matters, including but not limited to recruitment, hiring, placement, compensation, benefits, training, promotion, transfer. CVL does not discriminate against any qualified individual because of actual or perceived race (including traits associated with race, for example, hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, citizenship status, work authorization status.