What are the responsibilities and job description for the Front Office position at Angel Kids PA?
Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices.
Front
Desk Receptionist Job Description
Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming.
Responsibilities and Duties
- Maintain confidentiality of all patient records
- Register new patients and update necessary records
- Schedule patient appointments
- Distribute forms and paperwork to patients; ensuring
their completion
- Greet patients and other visitors to our office
- Answer patients' questions and provide assistance when
necessary
- Communicate effectively and appropriately with staff
- Appropriately answer and direct all incoming calls
- Collect and process patient payments correctly
- Close the daily batch accurately
Qualifications and Skills
- High school diploma or equivalent
- 1 years of experience working as a medical
receptionist is required
- Pediatric experience preferred
- Strong interpersonal skills
- Ability to work independently and as part of a team
Required: at least 1 year of experience working at a medical office