What are the responsibilities and job description for the Receptionist/Administrative Coordinator position at First Class Air Support LLC?
The Aviation Inflatables Receptionist/Administrative Coordinator serves as the first point of contact for our organization and is responsible for creating a welcoming environment for clients, visitors, and staff. This role requires excellent typing ability, interpersonal skills, and communication skills. The Front Desk Receptionist/Office Assistant should have strong listening skills, a professional demeanor, and the ability to maintain a positive and outgoing personality while multitasking with ease. As the face of our organization, the Receptionist has a duty to always represent Aviation Inflatables in a professional manner.
RESPONSIBILITIES
- Answer and transfers phone calls
- Retrieves messages from voicemail and forwards to appropriate personnel
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
- Greets and welcomes visitors with a professional and friendly demeanor.
- Answers questions about organization and provides callers with address, directions, and other information
- Monitors visitor access and issues passes when required
- Attends meetings, takes meeting minutes, and transcribes them accordingly.
- Receives, sorts, and routes mail, and maintains and routes publications
- Orders, receives, and maintains office supplies
- Creates and prints memos, correspondence, reports, and other documents when necessary
- Interact with clients, visitors, staff, and the public
- Maintains stocks of supplies as needed
- Perform other duties as assigned by GM with focus and attention to detail to ensure smooth office operations.
REQUIREMENTS
- Must have a HS Diploma or G.E.D
- Proficiency with Microsoft Office Professional and Excel
- Skilled in the use and general maintenance of all office equipment
- Organizational and office management skills
- Record keeping skills
- Strong listening and spoken communication skills
- Professional demeanor and appearance
- Good directive skills in person and on the phone, and can multitask with ease