Operations Supervisor

The Team Leader will assist supervisors as needed throughout the facility in a variety of areas including directing associates in the assignment of work by priority and schedule, assisting with the performance of duties as they relate to Safety, Quality, Delivery, Costs, and Employee Morale. This position serves as a resource to others in the pursuit of improving processes and solving problems.

Essential Job Functions:

• Strategically manage and schedule workloads to consistently meet customer expectations while supporting company objectives.
• Complete reporting activities (Operations KPIs/Metrics) to help support problem solving activities.
• Maintain an organized, clean, and safe work environment following best practices (5s)
• Make certain that assigned personnel have in their possession and follow the appropriate technical data during the performance of any maintenance function.
• Give appropriate feedback to employees regarding performance (positive and constructive).
• Ensure the proper handling of all parts while being processed through the maintenance function.
• Ensure that all maintenance documentation is completed legibly and correctly.
• Ensure that all tools and equipment being used are calibrated and in serviceable condition.
• Ensure all required maintenance actions are performed in accordance with the applicable manufacturers or customer-provided maintenance manual and that all actions are correctly and completely documented on the appropriate maintenance forms.
• Ensure Technicians are following the applicable RSM/QCM procedure.
• Review for accuracy and quality work performed within their respective shops.
• Ensure that preliminary, hidden damage, in-process inspections are thoroughly and correctly annotated on the appropriate forms.
• Help support and work with Quality to ensure proper training.
• Verify team members are appropriately trained prior to using equipment.
• Coordinate any/all necessary duties with the production supervisor to be assigned to other qualified and certified personnel within the repair stations when scheduled to be out of the office.
• Observe all safety and security procedures. 
• Reports unsafe conditions and helps create and implement corrective actions.
• Other duties as assigned.

Requirements:

• Proven team player/leader who has demonstrated capabilities in the following areas: excellent communication, presentation, interpersonal skills, well-developed problem-solving skills, solid organizational skills; and the demonstrated ability to be self-directed and effectively relate to all levels of the organization.
• Experience building teams, using problem solving skills and tools such as 5-why analysis, and utilizing Gemba/communication boards to highlight areas of opportunity that can be used to solve problems.
• Strong troubleshooting knowledge down to component level using measuring gauges and test equipment as applicable.
• Knowledge of electronic business systems Microsoft Office, Corridor, Quantum, SAP or other internal (ERP/MRP) business management systems. 
• Ability to work well under pressure, multitask and meet deadlines. 
• Looking for a hands-on individual with the ability to see the big picture. 
• Ability to interact in a positive and professional manner and to develop and maintain strong working relationships with co-workers, supervisors, vendors, and customers.
• Customer focused and results oriented.
• Operational Excellence / Continuous Improvement experience (Lean / Six Sigma) preferred
• Ability to read and interpret documents such as Parts Manuals, drawing/prints, safety rules, operating and maintenance instructions, and procedure manuals.  
• FAA Airframe license or aerospace experience preferred.