Receptionist

JOB SUMMARY

Our receptionist provides services by implementing administrative systems, procedures, and policies. S/He is also responsible for monitoring administrative projects.

DUTIES & RESPONSIBILITIES

• Responds quickly to a multi-line telephone system; answers and routes calls
• Greets customers, vendors, job applicants, and other visitors in a courteous, friendly, and timely manner
• Provides entry level administrative support including but not limited to data entry, filing, scanning, copying, and coordinating calendars
• Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate parties
• Gives pulled file requests to the appropriate personnel as requested
• Processes incoming searches/inquiries via email
• Coordinates meetings and organizes catering
• Maintains reception area(s) and conference room(s); keeps areas tidy
• Coordinates and implements office services (e.g., purchasing of office supplies)
• Communicates operating policies to customers and clients
• Responsible for presenting and obtaining results from customer surveys
• Obtain pictures, testimonials, etc to be used for marketing
• Assists with special events
• Performs other duties as assigned by supervisor
• Adheres to company policies and guidelines

QUALIFICATIONS

EXPERIENCE

No prior experience required.

EDUCATION

A high school diploma is required.

CERTIFICATIONS, LICENSES, INSURANCE

No certifications, licenses, or insurance are required.

KNOWLEDGE

No prerequisite knowledge is required for this position.

SKILLS

o Adaptable: displays the capability to adapt to new, different, or changing requirements

o Attentive to details

o Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws

o Critical thinking: uses logical thought processes to analyze and draw conclusions

o Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients

o Dependable and reliable: displays responsible behaviors at work

o Initiative: demonstrates a willingness to work and seeks out new work challenges

o Integrity: treats others with honesty, fairness, and respect

o Planning and organizing: plans and prioritizes work to manage time effectively and accomplishes assigned tasks

o Problem solver: demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutions

o Professional: maintains a professional demeanor at work

o Reading: understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situations

o Respectful: works effectively with those who have diverse backgrounds

o Team player: demonstrates the ability to work effectively with others

o Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers

o Telephone skills, including a pleasant phone voice and etiquette

o Verbal communication: maintains open lines of communication with others

o Writing: uses standard English to clearly communicate thoughts, ideas, and information in written for

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ESSENTIAL JOB FUNCTIONS (including physical requirements)

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $16 - $21