What are the responsibilities and job description for the Revenue Cycle Specialist-HYBRID position at First Choice Dental?
Revenue Cycle Specialist
Join the First Choice Dental Team
Help Keep Smiles Moving — Behind the Scenes
At First Choice Dental, we know incredible patient experiences don’t just happen chairside — they happen because of the talented people working behind the scenes to keep everything running smoothly. We’re looking for a sharp, motivated, and detail-loving Revenue Cycle Specialist who thrives in a fast-paced environment and wants to make a real impact.
If you love solving problems, navigating insurance challenges, improving processes, and being part of a high-energy team culture — this could be the perfect fit for you.
What You’ll Do
You’ll play a key role in keeping our revenue cycle healthy and our clinics financially successful by managing insurance claims, resolving billing issues, supporting collections efforts, and helping deliver a seamless patient financial experience.
Your Day-to-Day May Include:
- Submitting and tracking dental insurance claims
- Provide timely responses to department tickets (via Zendesk portal)
- Investigating denied or unpaid claims and resolving issues quickly
- Posting insurance and patient payments accurately
- Managing accounts receivable follow-up and aging reports
- Communicating with insurance carriers and clinic teams
- Assisting patients with billing questions and payment solutions
- Helping improve workflows and revenue cycle efficiency
- Supporting a positive, collaborative, and solutions-focused culture
What We’re Looking For
- Love organization, accuracy, and problem-solving
- Thrive in fast-paced environments where no two days are the same
- Enjoy digging into insurance and billing details
- Have strong communication skills and confidence handling financial conversations
- Take ownership of your work and care about results
- Want to grow your career with a company that’s growing too
Qualifications
- 1 years of experience in dental billing, healthcare billing, or revenue cycle management (preferred)
- Knowledge of dental insurance, claims processing, EOBs, and billing workflows
- Experience using practice management or billing systems
- Strong attention to detail and time management skills
- DSO or multi-location healthcare experience preferred
- Dentrix Enterprise or Ascend is a plus
Why You’ll Love Working Here
- Growth opportunities in a rapidly expanding organization
- Supportive and collaborative team culture
- Competitive compensation and benefits
- Leadership that values your ideas and contributions
- A company that invests in its people, development, and success
Physical Requirements
- Ability to sit and work at a computer for extended periods
- Ability to communicate effectively via phone, email, and video meetings
- Occasionally lift or move items up to 15 pounds
Ready to Join Us?
If you’re looking for more than “just a billing job” and want to be part of a team that values culture, growth, and excellence — we’d love to meet you.
Apply today and help us create exceptional experiences for both our patients and our teams.