What are the responsibilities and job description for the AVP of Digital Experience position at First Capital Federal Credit Untion?
First Capital Federal Credit Union is searching for an AVP of Digital Experience to champion our digital services and Contact Center. Are you a digitalfirst leader who thrives at the intersection of strategy, innovation, and member experience, then you may have found your calling with us.
As the AVP of Digital Experience, you’ll help shape the digital landscape of First Capital. You’ll lead our Contact Center and all digital channels, including mobile banking, online branch, chat, online account opening, online loan applications, and emerging digital products. Your mission: build seamless, intuitive, and engaging experiences that strengthen member relationships and drive organizational growth.
If you’re energized by building exceptional digital experiences and leading teams that make a real impact, we want to meet you. Please apply with your resume and cover letter today!