What are the responsibilities and job description for the Factoring Team Lead position at First Business Bank?
OVERVIEW:
The Team Lead- Accounts Receivable Financing plays a key role in scaling our Accounts Receivable Finance platform by leading an Account Management team and managing a select portfolio of complex clients. This role balances people leadership, client partnership, and operational excellence while collaborating closely with cross‑functional teams. You’ll help drive a strong client experience, support growth, and continuously improve how we operate.
Work Model: This is a hybrid role- with up to two days per week at the office: 2400 East Devon Ave, Des Plaines, IL.
Specifically, as the Team Lead – Accounts Receivable Financing you wil
l:Operational Excellence (25
- %)Lead day‑to‑day account management activities including invoice purchases, approvals, and workflow oversig
- htReview exceptions, resolve issues, and ensure compliance with policies and procedur
- esMonitor portfolio health and escalate risks proactive
lyClient Partnership (25
- %)Serve as a trusted partner to clients, ensuring clear and timely communicati
- onSupport client onboarding, renewals, and offboardi
- ngApprove client line changes within authority and escalate as need
edCross‑Functional Collaboration (20
- %)Partner with Underwriting, Portfolio Management, Debtor Credit, Collections, and Operatio
- nsParticipate in onboarding, portfolio reviews, and pipeline discussio
- nsSurface risks and ensure timely resolution in partnership with leadersh
ipTeam Leadership & Growth (20
- %)Set clear goals and lead a high‑performing Account Management te
- amCoach, develop, and support team members through regular feedba
- ckFoster accountability and a continuous‑improvement minds
etProcess Improvement (10
- %)Identify efficiencies and help scale processes as the business gro
- wsSupport system enhancements and SOP updat
esThe successful candidate should hav
- e:Minimum of 7 years of experience across key areas of the factoring industr
- y.Minimum 3 years of management experienc