What are the responsibilities and job description for the First Bank Office Intern position at First Bank?

SUMMARY:

First Bank Office Interns are responsible for assisting their assigned department by performing various activities determined and directed by their assigned Reporting Manager. As an intern with First Bank you will gain valuable work experience in a professional environment, leveraging your prior experience, education and involvement. The First Bank Intern will play an essential role working on important responsibilities, special projects and networking with our teams. This position is geared toward motivated rising college seniors with a desire for community banking and the goal of positivity impacting the communities we serve ethically.

ESSENTIAL FUNCTIONS:

Assist in managing flow of paperwork.

Assist staff in the facilitation of day to day processes or departmental activities.

Participate in project tasks that will result in meaningful application of critical thinking to the betterment of Banking understanding and First Bank initiatives.

Gain working knowledge to the overall concept of First Bank Community Banking, including the First Bank brand, our customers, product goals and all aspects of the Service Excellence culture.

Reinforces the application of superior customer service through his or her own example along with appropriate follow through with employees.

Gain exposure to overall operations specific to their assigned department.

Operates computer terminal or personal computer to obtain and process data.

Answers telephones, answers questions from lending officers.

Completes required compliance courses.

Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws including the Bank Secrecy Act.
Other duties as required.

GENERAL QUALIFICATIONS:

Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.

Rising college senior pursuing a degree in Accounting, Business, Finance or Economics.

Strong technology proficiency as well as above average communication skills, both verbal and written.

Strong attention to detail, problem solving skills and ability to prioritize work.

Demonstrated drive, initiative and work ethic.

Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.

Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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