Commercial Loan Assistant

Description

JOB SUMMARY:  This position is responsible assisting Loan Officers with their responsibilities to support the lending and loan closing function within the Banking Center and for assisting borrowers, and their representatives, with general and ongoing client and bank relationship management.

ESSENTIAL JOB FUNCTIONS:

• Coordinate loan work flow with Loan Officers to include collection of financial documentation needed for loan underwriting, ordering appraisals and title work, and any other aspect of the loan origination process.
• Provide exceptional service to existing customers and collaborate with Loan Officers for prospective customers seeking loans.
• Assist Loan Officers in managing the lending function and objectives of the Banking Center, including but not limited to various credit memos and correspondence, past dues, loan exceptions, and policy, procedural, and regulatory compliance.
• Answer calls to provide loan support to Loan Officers and other Loan Associates.
• Discuss some lending-related products, answer questions, and provide assistance for current and potential loan customers.
• Attain product knowledge and the ability to maximize support of Banking Center goals, loans and other lending-related products.
• Assist with the promotion of Banking Center’s product goals by identifying, recommending, and discussing banking services opportunities with customers and prospective customers.
• Effectively work and cooperate with management, co-workers and customers.
• Must be able to meet attendance and punctuality standards.

ADDITIONAL RESPONSIBILITIES:

• Perform other common duties and projects as required by Management.

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• Minimum of 1 year in the field.
• Associates or Bachelor’s degree in Accounting, Finance or other business related area preferred.
• Experience or education in financial services’ administrative, customer service, sales or loan process and qualifications preferred.
• Experience in Jack Henry bank software and related programs a plus.
• General ability to understand lending policies, procedures, compliance, and regulatory requirements.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to maintain a high degree of confidentiality.
• Strong verbal and written communication skills.
• Strong team building and interpersonal skills: able to work well with a wide range of people.
• Strong organizational and time management skills.
• Demonstrate dependability through good attendance and adherence to timelines and schedules.
• Strong ability to complete projects and deliverables.
• Proactive work-ethic with strong analytical and problem-solving skills. 
• Ability to compute basic math functions as well as ratios, yields, percentages.
• Strong sense of customer service, and sound judgment skills.
• Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
• Proficiency in PC applications including Windows XP, MS Word, and MS Excel. 

PHYSICAL REQUIREMENTS:

This work is sedentary and requires the following physical activities:

• Sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• Frequent lifting (up to 25 pounds of paper supplies or minor office equipment).
• Driving to client locations and other sites as needed.

WORKING CONDITIONS:

• Normal office environment. 

NOTE:  The above statements are intended to describe the general nature and level of work performed by an employee in this position.  These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

First Bank & Trust Co. is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 580-255-1810.