Director of Admissions and Business Development

Drive Growth and Community Partnerships: Join Us as Our Director of Admissions and Business Development!

Are you the type of person who takes pride in building strong community relationships, championing census growth, and guiding high-performing teams with a person-centered approach? If you want a rewarding leadership role where your vision and hard work truly matters, we would love to have you on our team!

About the Role

The primary purpose of your position is to identify business development opportunities throughout our markets. The Director of Admissions and Business Development will implement strategies to foster relationships with community partners with the goal of being a preferred provider. You will assess the admissions team daily, direct resources to maximize overall census growth and mix targets, support community relations, and collaborate on marketing efforts—positively contributing to the mission, values, and person-centered philosophy of our organization.

Key Responsibilities

• Marketing & Strategy: Work with administrative staff to plan, develop, and implement facility and system marketing strategies using sales techniques like public speaking, community workshops, cold calling, facility events, and media coverage.

• Referral Generation & Market Awareness: Drive high-volume referral management, meet growth targets, establish strong market acceptance, identify emerging markets and shifts, and monitor competitor status.

• Community Relations & Hospital Visits: Build excellent relationships with referral sources and community members, make regular visits to area hospitals, and represent our facilities at vendor fairs, expos, and sales functions.

• Admissions Team Leadership & Operations: Direct daily operations, conduct daily admission calls with center leaders and the admissions team to review census targets, open beds, planned discharges, and referral volume, and organize the team for cross-coverage and collaboration.

• Training & Process Improvement: Complete training and develop checklists for Admissions Liaisons and Admissions Assistants, monitor team growth through ongoing education, and continuously improve processes for maximum efficiency and customer service.

• Collaboration & Payer Knowledge: Routinely collaborate with the Operations Team regarding admission barriers, understand reimbursement impacts across Medicare, MaineCare, and Managed Care, and work with supervisors on written policies and procedures.

What We Offer You

• Flexible Shifts: Designed to support your lifestyle and work-life balance.

• Comprehensive Benefits: Full-time employees have access to full medical, dental, vision, and disability insurance.

• Employer-Paid Protection: Employer-paid life insurance and employer-paid long-term disability.

• Financial Security & Savings: 401(k) retirement savings program with employer match, flexible savings accounts (including medical and dependent care), and voluntary short-term disability, accident, critical illness, and life insurance.

• Time Off & Support: Paid Time Off (PTO) available to all employees.

• Purpose: A place to make a difference in your community and be proud of your leadership and impact.

Qualifications & Requirements

• Experience & Education: 3 to 5 years of clinical, marketing/community relations, customer service, or case management experience. A Baccalaureate degree is preferred.

• Core Skills: Ability to organize and manage competing priorities, write legibly, operate basic office machines and computer software nimbly, and work tactfully and harmoniously with personnel, residents, families, visitors, and the public.

• Driver & Travel Requirements: Travel throughout the state of Maine and possession of a valid, active driver's license.

• Physical Demands: Utilize a computer 6 to 8 hours daily; minimal lifting, bending, and reaching; speak, read, and write primarily in the English language.

Ready to make a difference in the lives of our residents? Apply today and join a team that values your leadership, dedication, and care!