What are the responsibilities and job description for the Grocery Stocker (S) position at First Alternative Cooperative?
Schedule:
Sunday morning & Friday evening shifts required, additional shift opportunities available
MINIMUM QUALIFICATIONS AND EXPERIENCE:
EDUCATION:
High School diploma or equivalent
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent interpersonal skills, including active listening
Ability to provide excellent customer service to both shoppers and staff
Possesses good reading and writing skills
Ability to move product using provided carts, hand trucks, ladders, and step stools
Ability to work in cooled or frozen environments
Ability to work under pressure, and prioritize tasks
Ability to lift 50lbs.
Ability to lift overhead
Ability to be flexible in a work schedule
Computer data entry knowledge preferred
Ability to problem solve and work with minimal supervision
Of legal age to sell alcohol (18 yrs)
Previous stocking and receiving experience preferred
Ability to communicate clearly, follow directions and make positive suggestions
Ability to work safely and follow all food safety and health guidelines
ESSENTIAL FUNCTIONS:
Stocking:
Stock grocery back-stock or deliveries on retail shelves while rotating stock, fronting and facing products and ensuring product placement is accurate.
Maintain fullness and neatness of case stacks, end aisles, shelves, and displays as needed.
Label out-of-stocks.
Keep back-stock area clean and organized.
Prioritize daily stocking tasks.
Ensure all products have prices, shelf tags or signs indicating prices and, if necessary, follow up with the appropriate person.
Bulk duties:
Sanitize in accordance with accepted health and safety practices (Bulk bins)
Ensure bulk sales floor and back-stock areas are kept clean and organized.
Understand and follow department organic stocking procedures
Correctly follow the bulk liquid and nitrogen tank policies and procedures.
Practice and maintain high food safety and health standards
Receiving Deliveries:
Receive deliveries in accordance with receiving procedures, inspect products and file paperwork accordingly.
Assure credits are recorded and returned.
Receive, price, label and order special orders
Financial
Develop an understanding of margins.
Understand pricing to be able to accurately price special orders accordingly.
Ordering:
Stockers may be responsible for at least one order (either a “mini” vendor or sub-department).
Other:
Serve as back-up cashier as needed.
Set-up and maintain passive samples as directed by supervisor.
Perform other tasks as assigned by your supervisors.
Customer Service:
Prioritizes the customer experience, making sure to greet and assist every customer in the department even while engaged in stocking and/or ordering
Makes sure to pass along comments and suggestions from customers to management in order to enhance the customer experience.