What are the responsibilities and job description for the General Manager of Operations position at Firman Solutions?
Associates and/or bachelor’s degree preferred.
Management Experience: 4 - 6 years of progressive experience in managerial roles. This should include at least 1 - 2 years in a senior management position.
Industry-Specific Experience: A minimum of 1 - 3 three years of experience in luxury residential property management as a dual-site manager or above is required
Operational Experience: Proven experience overseeing daily operations, improving processes, and implementing strategic initiatives, typically gained over 3 - 5 years.
Real estate license; preferred, if not, must be obtained within 90 days of assuming the role.
Strategic Thinking: Capability to develop and execute business strategies and plans.
Financial Acumen: Strong understanding of financial management, budgeting, and forecasting.
Communication Skills: Excellent verbal and written communication skills for effective interaction with employees, stakeholders, and customers.
Analytical Skills: Ability to analyze complex data, make informed decisions, and solve problems.
Customer Focus: Commitment to providing excellent customer service and understanding customer needs.
Project Management: Proficiency in managing multiple projects and priorities simultaneously.
Must possess strong attention to detail and sales ability.
Knowledgeable about OSHA laws and regulations.
Computer literate with capability in PMS software, MS Office, and related communication tools
Must possess and model all principles of Mark-Taylor.
Ability to work a flexible schedule, including evenings and weekends.
Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Goal orientated, self-starter work ethic.
Proficiency with Microsoft Office Suite.
Salary.com Estimation for General Manager of Operations in Phoenix, AZ
$98,735 to $121,794
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