What are the responsibilities and job description for the Service Engineers – U.S. and Canadian markets position at Firefly?
We are at the forefront of technology and are dedicated to protecting industries with our advanced technical solutions. As part of our expansion, we are looking to expand our team of Service Engineers. If you have a technical interest and want to contribute to a safer and more effective world of process industries, we are looking forward to having you on our team.
What we offer
At Firefly, we offer a stimulating and progressive environment designed to foster creativity and innovation. As part of our team based in Charlotte, NC, you will be part of a high-performing and committed team that strives to increase safety for each individual customer. We prioritize employee satisfaction and, with our expansive global presence, provide significant opportunities for career advancement within the company.
We also offer benefits such as:
- Competetive 401-K matching.
- Comprehensive medical, dental and vision insurance
- Paid training and courses at HQ in Sweden
- Corporate phone and laptop
- All PPE and tools provided by the company
About the position
As a Service Engineer you will be Firefly's leading-edge on-site at our customers sites. You will work with advanced tailor-made system solutions and be responsible for preventive maintenance and troubleshooting on current systems, as well as commissioning new systems and installations. You will also educate customers in system functionality, trouble-shooting and daily maintenance.
Your work is done independently, but you will be part of a team with Area Sales Managers and Technical Project Leaders dedicated to the US & Canada area. The job includes traveling in both above-mentioned countries.
About you
We think that you have:
- At least upper secondary engineering education, or a few years’ experience within technical service
- A broad technical interest and knowledge, where you master troubleshooting and the verifying of components within electricity, electronics and mechanics.
- Ability to travel
It's an advantage if you have previous experience as a travelling Service Engineer, preferably within process industries. It's also an advantage if you have experience from various industries.
Your personal qualities include a social mindset and quality-oriented problem-solving skills. We believe that you possess analytical skills, are well structured and well organized. Furthermore, you are confident and serious about your job and inspire confidence in your customers. You are willing to work with different industries, at technical width, and enjoy travelling and meeting many different people.
About Firefly
Firefly develops and sells fire prevention and fire protection solutions for industrial applications. With a strong technical focus and close collaboration with our customers, we help industries reduce fire risks and protect their production processes. Our solutions are used worldwide, and we continue to expand our global presence.
Learn more about us: www.firefly.se
How to apply
Please submit your CV and cover letter for consideration.
We will begin reviewing applications in early August. However, please submit your application as soon as possible, as the position may be filled during the recruitment process.
Please note that we do not accept applications via email. All applications must be submitted through our application form.
If you have any questions regarding the position, please feel free to contact us.
Please contact; Charlotte Åvall, HR Manager, charlotte.avall@firefly.se or
Pierre Jansson, Director of After Sales US, Pierre.Jansson@firefly.se