Office Manager – Fire and Ice

Purpose of this Role

The Office Manager plays a critical role supporting our rapidly growing business by managing and administering the cross-functional administration and operation of the business.

Pay

$65,000 – $80,000

What You Will Do in This Role

Primary Role Responsibilities

Employee Support, including:

• Coordinating candidate interviews with operations leaders.
• Collaborating with Employee Services for new hire onboarding.
• Collaborating with Employee Services for employee offboarding.
• Maintaining office communications and compliance boards.
• Ensuring data integrity with all employee-related information in ADP, Service Titan, Samba, and other systems.
• Answering or directing general employee questions.
• Escalating employee relations issues to the Regional Employee Services Team.

General Office Management and Administrative Support:

• Managing vendor and facility relationships.
• Reporting office progress to senior management and working with them to improve office operations and procedures.
• Ordering and maintaining general supplies.
• Assisting leadership in planning and executing employee events.
• Managing uniforms/apparel.
• Managing apprentice schooling and registration.
• Documenting all accidents, insurance claims, and safety violations for the safety committee.

Secondary Role Responsibilities

IT/Technology Support:

• Assisting with the ordering, distribution, tracking, and management of IT equipment and assets, such as laptops, PCs, printers, iPads, phones, and other technology.
• Coordinating and managing IT support and equipment repairs.

Business Operations Support:

• Overseeing maintenance membership plans.
• Overseeing financing programs.
• Maintaining pace reporting to ensure call goals meet budgeted revenue targets.
• Overseeing licensing.
• Additional duties as assigned.

What You Bring

• 2 to 4 years of office experience.
• Experience using Service Titan.
• Self-starter with the ability to work both autonomously as well as under direction.
• Strong detail-orientation with the ability to multi-task as needed.
• Strong communication skills, both written and verbal.
• Positive, conscientious team player who can effortlessly collaborate on teams and project lead as needed.
• Operates with a high degree of integrity and professionalism.
• Clear background check and drug screen.

We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.