What are the responsibilities and job description for the Dental Billing Coordinator position at Fiori Dental?
Join Our Team at Fiori Dental!
Located in the heart of San Mateo at 341 N San Mateo Dr, Fiori Dental is a well-established, patient-centered practice led by Drs. Anthony and Jane Ferrera. We specialize in cosmetic, restorative, family, and general dentistry, delivering high-quality care in a warm, welcoming environment. Our growing team is looking for a dedicated and detail-oriented Dental Billing Coordinator to help keep our financial operations running smoothly and ensure an exceptional experience for our patients.
Position
- Overview Full-Time (Monday–Friday, with potential for flexible hours)
- Location: San Mateo, CA 94401
- Reports to: Office Manager / Practice Owners
- As our Dental Billing Coordinator, you will play a critical role in managing the financial health of our practice by handling insurance billing, patient payments, and accounts receivable with accuracy and professionalism.
Key Responsibilities
- Prepare, submit, and track dental insurance claims electronically and on paper using current CDT codes and guidelines.
- Verify patient insurance eligibility and benefits prior to treatment
- Process insurance payments, post payments, and handle insurance correspondence/denials
- Follow up on outstanding claims, appeals, and unpaid balances in a timely manner
- Collect patient co-pays, deductibles, and outstanding balances; issue receipts and statements
- Reconcile daily deposits and maintain accurate financial records
- Communicate clearly and compassionately with patients regarding their insurance coverage, treatment costs, and payment options
- Assist with patient financial arrangements and payment plans as needed
- Stay current on dental insurance policies, changes in regulations, and billing best practices
- Support the front office team with administrative tasks when needed
Qualifications & Requirements:
- Minimum 2 years of experience in dental billing or insurance coordination (required)
- Strong knowledge of dental insurance plans (PPO, HMO, Delta Dental, MetLife, etc.) and CDT/ADA coding
- Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, or similar)
- Excellent attention to detail and accuracy with numbers
- Outstanding customer service and communication skills
- Ability to multitask in a fast-paced environment while maintaining a positive attitude
- High school diploma or equivalent; dental billing certification (e.g., CPB) is a plus
- Familiarity with HIPAA compliance and patient confidentiality standards
What We Offer:
- Competitive hourly pay based on experience ($28–$40/hour DOE)
- Paid time off and holidays
- Health insurance benefits (medical, dental)
- Retirement plan options
- Continuing education support
- A supportive, family-like team environment in a modern, well-respected practice
- Free parking and great location in downtown San Mateo
- If you're organized, insurance-savvy, and enjoy helping patients navigate their dental care financing while contributing to a thriving practice, we want to hear from you!
How to Apply:
Please email your resume and a brief cover letter to our really site. We look forward to reviewing your application and potentially welcoming you to the Fiori Dental family!
Job Types: Full-time, Part-time
Pay: $34.00 - $40.00 per hour
Expected hours: 24.0 – 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
Salary : $28 - $40