What are the responsibilities and job description for the Server - Plaza position at Fiorella's Jack Stack BBQ?
TITLE: Server
REPORTS TO: Floor / Service Manager
SUMMARY
REPORTS TO: Floor / Service Manager
SUMMARY
Responsible for delivering food, beverages and service to guests in a manner that exceeds the guests’ expectations.
ESSENTIAL FUNCTIONS
- Takes orders and delivers food and beverages for the guests.
- Explains the menu and specials to the guest.
- Suggestively sells appetizers, salads, entrees, desserts and beverage items.
- Responsible for maintaining required levels of supplies in the dining room.
- Responsible for the complete service of the table.
- Knows all menu items and methods of preparations.
- Knows all pricing, coupon and discount information.
- Cheerfully accommodates the needs and requests of any guest.
- Assists in running food out to the guests.
- Assists other team members in completing their assigned duties and tasks.
- Accurately collects and manages monies for food and beverages served.
- Knows store information (hours of operation, phone numbers, managers, location).
- Completes pre-shift setup, running and post shift closing duties.
- Re-stocks and replenishes essential items and supplies for the dining room.
- Continuously maintains a neat, clean, organized, safe and comfortable environment for guests.
- Maintains and strictly abides by sanitation/health regulations.
- Adheres to appearance and uniform standards.
- Adheres to all restaurant standards, policies and procedures.
- Additional duties may be assigned as the needs arise
EDUCATION AND EXPERIENCE
- Must be at least 18 years of age.
- Previous server experience is preferred but not required.
- Ability to attain commanding knowledge of menu items, non-alcoholic beverages, liquors, wines and beers.
- Ability to follow the steps of service.
- Ability to use the Point-of-Sale System in an accurate and speedy manner.
- Possess extremely strong organizational skills.
- Ability to multitask.
- Ability to follow directions thoroughly.
- Possess excellent people and communication skills.
- Ability to recognize signs of intoxications.
- Ability to collect monies and make accurate change.
- Ability to work in a fast-paced environment.
PHYSICAL REQUIREMENTS
- Able to stand or walk constantly, 100% of shift
- Able to lift up to 50 pounds, bend, lift, push and pull materials throughout shift
EQUAL OPPORTUNITY AND INCLUSION STATEMENT
Jack Stack BBQ is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.
Jack Stack BBQ is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to perform any other job-related duties assigned by their manager.
This document does not create an employment contract, implied or otherwise. Fiorella’s Jack Stack is an at-will employer.
Jack Stack BBQ is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.
Jack Stack BBQ is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to perform any other job-related duties assigned by their manager.
This document does not create an employment contract, implied or otherwise. Fiorella’s Jack Stack is an at-will employer.