Learning & Development Manager

Join Fintech in Tampa, FL as a Learning and Development Manager! 

Fintech’s Learning & Development Manager role provides for company growth by assessing, prioritizing, developing, leading, implementing, and sourcing company development programs that meets ONE Fintech’s company vision and KPIs. This position will help to achieve the goal of our expansion of a learning organization with a strong focus on AI literacy throughout the organization. The Learning & Development Manager partners with department leaders, and L&D AI tools/external vendors to create impactful learning experiences that drive Fintech learning engagement, concept application and continuous process improvement.

Essentials Functions: 

• In conjunction with AI IT/Ops team, develop and execute an enterprise AI learning strategy aligned with organizational objectives.
• Builds relationships with managers, supporting them through talent development as they build and develop their teams

• Leads the implementation of career development strategy in conjunction with departmental management, by adoption of the career matrix in all departments
• Responsible for Fintech’s Developmental Training Program
• Launches and Manages Fintech’s mentorship program
• Research and recommends learning and development content through partnerships, technologies, and internal AI design. Sets the annual training schedule of compliance related training including cybersecurity, harassment, ethics training (and AI).
• Coordinate and host company-wide on-line sessions for new hire and existing employee learning.
• Assists with on-boarding all new hires.
• Develops company specific e-learning modules, workshops, and blended learning solutions.
• Establish and maintain Master Training Files and Records as controlled documents, readily retrievable for SOCI and SOCII, or other compliance audits. Prepare for and participate in 3^rd party audits involving training and qualification records.
• Ability to learn and utilize ala-carte (AI) training and development software and administer to employees. Consolidate data for tracking to annual Training Plan.
• Ability to manage LMS system to SOC II standards.
• Run statistical analysis from and apply knowledge to fulfill training.
• Create and report on quarterly Training KPIs that are meaningful to our business
• Manages training vendor relationships
• As an HR team member, pitch in as a generalist during peak times or acquisitions to accomplish company objectives.

Qualifications:

• Bachelor’s degree in Business, L&D, I/O or HR related field and/or 5 years successful experience training in business environments
• Knowledge and successful experience in Andragogy
• Management experience
• Solid foundation of AI principles and practical experience in its use
• Understanding of HRIS and LMS
• Mastery of Microsoft Office. Lucent a plus.

Key Skills and Competencies

• Excellent Communication Skills
• Leads through mastery of influencing skills
• Skilled Facilitator
• Strong data driven analytic skills
• Ability to clearly communicate verbally and in writing
• Ability to master new technologies

About Fintech:

For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology.

Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We E-Verify.